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We are looking for a Technology Specialist to support day-to-day technology purchasing, inventory control, and end-user equipment coordination in Southfield, Michigan. This Long-term Contract position is ideal for someone who combines strong administrative organization with practical technical knowledge and a service-minded approach. The person in this role will help keep equipment available, orders moving efficiently, and mobile device spending aligned with business needs while providing dependable support to internal stakeholders.
Job Responsibility
Manage technology purchase requests from intake through order placement, making sure requests are handled accurately and in a timely manner
Prepare, track, and ship computers, mobile devices, and related equipment to employees while meeting required delivery timeframes
Monitor supplier availability and lead times, then communicate order status updates and potential delays to affected stakeholders
Maintain accurate records of hardware inventory levels and replenish stock as needed to support business operations
Review pricing options and work with vendors to secure cost-effective purchasing outcomes for technology equipment and services
Support invoice and payment processing by coordinating with internal financial systems and following up to resolve discrepancies promptly
Serve as a resource for employee questions involving laptops, desktops, and mobile devices, offering practical guidance or directing issues appropriately
Partner with the telecom expense management provider to improve mobile device spending and escalate service or billing concerns when necessary
Foster a responsive and approachable procurement experience that supports a positive relationship with internal users and external vendors
Requirements
Experience supporting technology procurement, inventory administration, help desk coordination, or a similar IT support function
Working knowledge of Microsoft Windows environments, including Windows 10
Basic troubleshooting skills for common computer and mobile device issues
Proficiency with Microsoft Excel for tracking orders, inventory, and related records
Ability to manage multiple requests, deadlines, and follow-up activities with strong attention to detail
Clear communication skills with the ability to provide helpful updates to employees, vendors, and internal teams
Comfort working with vendor invoices, purchasing documentation, and routine administrative processes tied to IT operations