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Technology Specialist – Card Payments

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NTT DATA

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Location:
India , Noida

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Industry Consulting Manager role focuses on enhancing card payment platforms, ensuring stability and performance. Candidates should have strong technical expertise in payment systems and card schemes. Responsibilities include providing L2/L3 support, troubleshooting incidents, and collaborating with stakeholders. A proactive mindset and analytical skills are essential for success in this role.

Job Responsibility:

  • Provide L2/L3 production support for card payment systems, ensuring high availability and minimal downtime
  • Monitor transaction flows across authorization, clearing, and settlement systems
  • Troubleshoot and resolve incidents related to card transactions, declines, reversals, and reconciliations
  • Collaborate with business, operations, and vendors to resolve production issues and defects
  • Analyze logs, transaction data, and system behavior to identify root causes
  • Participate in release management, deployments, and environment support
  • Drive automation and process improvements for monitoring and support activities
  • Maintain documentation for systems, processes, and incident resolution

Requirements:

  • Strong understanding of card payment lifecycle (Authorization, Clearing, Settlement)
  • Experience with payment switches / card management systems (e.g., TSYS, FIS, Fiserv, OpenWay, etc.)
  • Knowledge of ISO 8583 messaging and transaction processing
  • Familiarity with APIs, web services, and integration frameworks
  • Experience with databases (SQL/Oracle) and log analysis
  • Understanding of Unix/Linux environments
  • Knowledge of card schemes (Visa, Mastercard, Amex)
  • Understanding of chargebacks, disputes, and fraud processes
  • Familiarity with PCI-DSS and banking regulations
  • Strong analytical and problem-solving abilities
  • Ability to work under pressure in a 24/7 support environment
  • Excellent communication and stakeholder management skills
  • Team player with a proactive mindset

Additional Information:

Job Posted:
March 22, 2026

Work Type:
Hybrid work
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