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Technology Solutions Associate

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ECPI University

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Location:
United States

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Business Solutions Associate is a driven individual dedicated to supporting Salesforce and custom developed solutions. The Business Solutions Associate reports to the Technology Solutions Lead.

Job Responsibility:

  • Assist in the design, development, and troubleshooting of custom-coded applications at SPS within and external to SPS Salesforce environment
  • Plays a key role in driving efficiency by building strong relationships, collaborating across teams, and delivering technology solutions aligned with evolving business needs
  • Assists with the configuration and maintenance of Salesforce, including supporting the development and optimization of flows, fields, page layouts, record types, custom settings, dashboards, and reports
  • Assist in obtaining requirements, vetting solutions, developing, documenting, and executing project plans in a controlled and timely manner
  • Support controlled data cleansing initiatives to align with current processes within our applications
  • Assists in the creation and updating of procedures for our technological environment, and support the development and execution of technology training for built solutions

Requirements:

  • Drive to be proficient in Salesforce CRM administration and various Salesforce AppExchange products, such as cloud file services, form builders, and document generators
  • Experience with specific applications like Box, Conga, Nintex, SurveyMonkey, and Procore is a plus
  • Willingness to learn and adapt to different code bases to develop custom solutions
  • Works harmoniously with others with a team-first attitude
  • The ability to independently think critically and solve problems effectively
  • Precision and quality to ensure delivering as promised
  • Has strong oral and written skills
  • Builds and maintains strong working relationships with peers and management
  • Interfaces with various SPS employees, vendors, and customers in a friendly, professional, and helpful manner
  • Balances the needs and requests of many people
  • Has a professional attitude
  • Meets deadlines and delivers as promised
  • Is able to prioritize and manage multiple projects at once
  • Comfortable with a fast-paced schedule and time-sensitive requirements
  • Is disciplined
  • Sets and works to achieve goals without needing to be managed
  • Identifies and overcomes obstacles and sees tasks through to full completion

Nice to have:

Experience with specific applications like Box, Conga, Nintex, SurveyMonkey, and Procore

What we offer:
  • Medical
  • Dental
  • Vision
  • 401(K)

Additional Information:

Job Posted:
January 20, 2026

Expiration:
January 24, 2026

Employment Type:
Fulltime
Job Link Share:

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