Technology Services Manager Job at Robert Half (Sleepy Eye)

Senior Manager - Category Management (Technology Services)

The Global Category Senior Manager at Amgen will develop and execute global stra...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 5 years of Global Strategic Sourcing, Procurement or Commercial (Sales) experience
Master’s degree and 8 years of Global Strategic Sourcing, Procurement or Commercial (Sales) experience
Bachelor’s degree and 12 years of Global Strategic Sourcing, Procurement or Commercial (Sales) experience
2 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources
Familiarity with procurement platforms (e.g., Ariba), ERP systems, and advanced analytics tools
Excellent problem-solving, organizational, and analytical skills, including the ability to interpret large datasets and generate actionable insights
Experience leading large, cross-functional teams and managing complex global projects in a matrixed environment

Job Responsibility

Own and evolve the global category strategy for Technology Services, aligned with business goals, with a focus on unlocking value, optimizing supplier relationships, and mitigating risk
Partner with Technology stakeholders across R&D, Commercial, and Operations to understand needs and shape procurement strategies that support enterprise priorities in a proactive manner
Act as a trusted advisor and thought leader, delivering insights on market trends, supplier capabilities, and best practices tailored to the Technology Services domain
Lead the creation of robust, financially grounded business cases (e.g., outsourcing models, total cost of ownership, supplier consolidation) that support procurement decisions and drive measurable impact
Stay ahead of market shifts in professional technology services— including evolving delivery models, workforce trends, and service innovation— and translate insights into actionable strategies
Design and drive a multi-year sourcing roadmap for Technology Services aligned with Amgen’s broader vision
Build relationships with external experts, peer companies, and industry bodies to bring leading practices and innovation into Amgen’s Technology Services sourcing strategy
Partner with category managers for consulting and staff augmentation to ensure Amgen take a holistic approach to all external resource driven spend
Provide strategic oversight as the global lead for Technology Services sourcing, ensuring alignment between category strategies and evolving business needs
Guide and facilitate collaboration across cross-functional teams and regional stakeholders, ensuring strategies meet diverse needs and are implemented effectively

Prime Services Technology Program Manager

Prime Services Technology supports a rapidly growing business that uses technolo...

Location

Canada , Mississauga

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5- 8 years of relevant experience
Understanding and exposure to Data Quality improvement initiatives
Excellent communication and presentation skill, business user interaction, issue management and status update
Experience in collaborating with cross-functional teams and work with business users
Significant exposure to structured project management techniques and familiarity with Agile or Waterfall methodologies
Expertise on Microsoft Project, Visio, PowerPoint presentation, Confluence, JIRA
Experience managing and delivering complex technical projects
Strong technical background, experience with Software Development Lifecycle and experience managing stakeholders in a global and dynamic environment
Strong listening, presentation, communication, interpersonal and influencing skills to influence a wide range of audiences and gain consensus among staff
Superior planning, organization, project management and analytical skills as well as attention to detail

Job Responsibility

Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
Drive multiple projects simultaneously requiring the ability to multi-task
Understanding Business priorities and working as a liaison between Business and Development teams
Track/monitor day-day project status changes and prioritization changes
Executive reporting on project statuses and roadmaps for technology and business partners and sponsors
Applies in-depth understanding of how areas collectively integrate within the subfunction as well as coordinate and contribute to the objectives of the entire function
and requires basic commercial awareness
Ensures essential procedures are followed and contributes to deﬁning standards
Manage expectations and apply sound ethical judgment regarding personal behavior, conduct and business practices
Install a culture of continuous process improvements by applying lessons learned from recent projects to future projects

Fulltime

Managed Services Manager

The Managed Services Manager (MSM) serves as a trusted advisor and integral exte...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Certification - PMP/Prince2/ITIL Preferred
Prior experience in managed Services with enterprise clients a plus
Knowledge of technology fundamentals and trends is essential
Excellent ability to influence across and up – achieving/beating expected business outcomes
Demonstrates strong business, program and analytical skills - breaks down business challenges into solutions with a clear path forward
Account management skills are preferred
Degree in a related technical field
Demonstrated Program Management skills and high organizational skills required, ITIL & PMP certification desired
5+ years of experience managing, complex and transformative IT programs and projects such as software development, datacenter migrations or cloud computing strategies
Demonstrated English verbal, written, and typing skills

Job Responsibility

Partners with the Customer to utilize industry best practices (ITIL/ITSM) to ensure team collaboration with Customer's IT service management team
Responsible for customer relationship management and for the overall delivery of the Service solution
Acts as Customer's single IT management focal for all service-related issues, escalations, and integration actions
Provides direction and leadership to the GMS support teams
Strives to make continuous improvements to key processes
Holds people accountable to meet organization goals and performance initiatives
Demonstrates skills in management, planning, problem solving, innovation, analysis, communication and negotiation
Serves as GMS customer’s single point of contact for escalation and management issues
Seamless onboarding of accounts into GMS operations
Act as customer’s advisor for digital transformation and strategic initiatives

What we offer

Comprehensive suite of health, financial and emotional wellbeing benefits
Career programs catered to helping team members reach career goals
Unconditional inclusion in the workplace

Fulltime

Vice President, Information Technology - Facilities Management Services

Aramark Facilities Management delivers comprehensive services – Including cleani...

Location

United States , Philadelphia

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

10+ years of IT leadership in a large, complex environment
Prior business unit/company VP level experience is preferred
Experience within the Facilities Management, managed services industry preferred
Must demonstrate a solid understanding of how technology impacts clients, customers, and stakeholders under current industry trends, challenges, opportunities, and best practices
Strong leadership, communication, collaboration, and interpersonal skills
Ability to influence overall business strategy and align IT with business goals
Ability to manage multiple projects simultaneously and prioritize effectively
Ability to work under pressure and handle complex situations
Bachelor’s degree within a technology discipline required
MA or MBA preferred

Job Responsibility

Develop and deliver a multi-year, business unit IT strategy that fuels growth and productivity
Engage the business unit market to understand business sector strategies
Provide transparency across the business as it pertains to IT investments, enterprise initiatives and key leading indicators
Be a trusted advisor to the Facilities Services executive team
Put proactive strategies in place to drive compliance around data, network integrity, etc.
Align demand and the IT enterprise agenda ensuring business leaders are engaged on the vision, strategy and execution
Keep current with trends and issues in the IT and Facilities Management industries
Facilitate the interaction between the appropriate consultative, delivery and operational technical expertise
Develop and enhance relationships with key business stakeholders, actively manage their expectations & monitor satisfaction levels

Manager, IT Operations & Technology Services

The Manager of IT Operations & Technology Services will oversee key functions in...

Location

Canada , Cambridge

Salary:

Not provided

ATS Automation Tooling Systems Inc.

Expiration Date

Until further notice

Requirements

Bachelor’s degree or diploma in Information Technology, Business Administration, Computer Science, or related experience
Approximately 7+ years of experience in IT service delivery, focusing on IT operations, ITAM, and endpoint technology
3+ years experience leading IT teams, including working with global or offshore locations preferred
Solid knowledge of SLA/KPI frameworks and enterprise ITIL best practices
Experience managing endpoint technology environments and associated budgets
Strong leadership, coaching, communication, and interpersonal skills
Demonstrated ability to work in a fast-paced, dynamic environment
Proactive ownership and commitment to operational excellence
Ability to effectively communicate across all levels of an organization

Job Responsibility

Support the development and execution of strategic plans for IT service delivery aligned with organizational goals and ITIL best practices
Contribute to the creation and maintenance of a 2-3 year end-user technology roadmap
Assist in identifying opportunities for service improvements and operational efficiencies
Collaborate with senior leadership to assess emerging technologies and recommend solutions that align with business needs
Manage and optimize endpoint technology lifecycle, including desktops, laptops, mobile devices, software, and collaboration tools such as M365, VDI, ITAM, AV, and software delivery
Ensure ITIL processes (incident, problem, change, and service level management) are effectively implemented and followed
Oversee day-to-day service desk operations, including monitoring performance and recommending process improvements
Ensure adherence to approved policies, procedures, and standards across all IT operations
Coordinate with Corporate IT Infrastructure teams to support local network, servers, backup, and recovery needs
Lead a team of IT professionals, including IT Service Desk, Endpoint Technology Engineering, and Service Management staff across multiple locations

What we offer

Be a part of a thriving organization that is a global leader in advanced automation solutions
Collaborate with other bright, talented professionals focused on innovation and continuous improvement
Discover opportunities for growth within ATS as we strive to develop, engage, empower, and energize our people
Make an impact and give back to our communities in a meaningful way
Work in a safe, positive, and inclusive environment where everyone is respected and given the opportunity to do their best

Investor Services Technology Outsourcing Enablement Manager

The role is critical to ensure compliance of Investor Services Technology initia...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

At least 5 years’ experience in a Compliance or Risk & Control function
knowledge of the regulatory environment pertaining to technology outsourcing and versed with outsourcing documentation such as TRM (Technology Risk Management)
strong coordination skills to work across various functions in Citi – Technology, Business, Legal, Compliance, Procurement, Finance, and respective Country offices
strong oral, written, presentation, and people skills
self-drive, with a passion for change, acts with extreme sense of urgency and is passionate about delivering
meticulous planner with a tremendous attention to detail, managing through complexity and dependency
ability to work across all levels of the organization

Job Responsibility

Ensuring that outsourcing approvals are obtained for Asia Pacific Investor Services Technology outsourcing initiatives and that Citi is compliant to all the in-country regulatory requirements and Citi policies pertaining to outsourcing
responsible for the annual due diligence of approved outsourcing arrangements and for centralized monitoring and tracking
applies comprehensive understanding of how multiple areas collectively integrate to contribute towards achieving outsourcing approvals
provides evaluative judgment based on analysis of information in complicated and unique situations
exhibits sound and comprehensive communication and diplomacy skills to exchange complex information
support and facilitate discussions with internal auditors to address identified areas and potential risks
appropriately assess risk, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating issues with transparency

Fulltime

Service Manager

We are looking for a Service Advisor to join our team. The ideal candidate will ...

Location

United States , McKinney

Salary:

19.00 - 42.00 USD / Hour

Meineke

Expiration Date

Until further notice

Requirements

High school diploma or GED required bachelor’s degree preferred
Valid state-issued driver’s license and clean driving record are required
Successful completion of a pre-employment drug and background screening
At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Job Responsibility

Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
Ensure repairs and maintenance tasks are completed in a timely manner
Mentor employees on best practices for improving sales and customer service techniques
Oversee day-to-day operations of the service department
Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

What we offer

Competitive salary
Health insurance
Dental insurance
Vision insurance
Competitive Compensation
Career Advancement
Training and Development
Comprehensive Benefits Package
Employee Discounts
Positive Work Environment

Fulltime

Client Technology Solutions Manager

We are seeking a Client Technology Solutions Manager with a strong background in...

Location

Australia , Sydney

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Demonstrated experience in the Investment Banking or Asset Management industries, preferably in Custody, Fund Services, ETF Servicing, Transfer Agency, FX, Securities Lending or Middle Office areas
Ability to drive holistic operational processes and cross product technical solutions across product areas
Demonstrated client-facing experience with a concentration on technical relationship management and technical program delivery with proven success
Proven Project management skills focused on technical solutions delivery
Operate with a product and solutions mindset
Excellent stakeholder management skills, with the ability to build and maintain strong relationships with senior-level stakeholders, both internally and externally
Must possess highly professional presence
Excellent communication and relationship-building skills
Must possess ability to lead working sessions and senior client presentations
Ability to drive consensus and manage differing points of view with composure

Job Responsibility

Client Facing Solutions: Engage directly with clients in the financial services industry to understand their needs and develop tailored solutions
Problem Solving & Solution Delivery: Identify client pain points, propose innovative technology-oriented solutions, and overs their implementation to ensure delivery of high-quality results
Change Management: Lead change initiatives for clients, ensuring seamless transitions and the adoption of new technologies and processes
Program Management: Drive program success from initiation through execution, ensuring that goals, timelines and deliverables are met
Business Re-Engineering: Partner with cross-functional teams to analyze existing processes, identify inefficiencies, and design technology-driven enhancements
Stakeholder Management: Build and maintain strong relationships with senior-level stakeholders, including C-Suite executives, to align solutions with business strategies and goals
Technology Focus: Stay up to date with industry technology trends and integrate relevant innovations into client solutions and internal process
End-to-End Delivery: Define, design, and deliver end-to-end solutions that are scalable, sustainable, and meet both business and technical requirements

Fulltime

Technology Services Manager

Robert Half

Location:
United States , Sleepy Eye

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
May 03, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Technology Services Manager

Senior Manager - Category Management (Technology Services)