CrawlJobs Logo

Technology Services Engineer – Endpoint Protection

tier4group.com Logo

Tier4 Group

Location Icon

Location:
United States , Alpharetta, Georgia

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

Immediate need for an Endpoint Protection Tech Services Engineer to work with a healthcare IT firm delivering secure, reliable IT solutions that empower providers to focus on what matters most — exceptional patient care! Own endpoint security and patch compliance across several MSP client environments. You will plan, test, deploy, and monitor OS/app updates; deploy, manage, and tune EDR/XDR; validate vulnerability findings; and lead/execute incident response playbooks for malware, ransomware, and insider risks. The role blends hands-on tooling, automation, and client-facing communication to measurably raise security posture and maintain compliance.

Job Responsibility:

  • Patch management at scale: Build ringed deployment strategies, pilots, and phased rollouts
  • schedule maintenance windows
  • handle approvals/rollback
  • track patch compliance SLAs across Windows (and macOS where applicable) via various ITSM tools
  • Application & driver updates: Package, test, and deploy third-party updates (e.g., browsers, runtimes)
  • manage superdense and compatibility issues
  • EDR/XDR operations: Deploy and maintain EDR/XDR
  • configure policies, prevention/visibility settings, exclusions, device control, and rules
  • monitor detections and contain/isolate endpoints
  • Threat hunting & investigations: Use ITSM tools (Advanced Hunting / KQL) to identify IOCs, suspicious behaviors, lateral movement, and persistence
  • document findings and recommendations
  • Incident response: Execute playbooks (triage → containment → eradication → recovery)
  • coordinate with clients and internal teams
  • produce RCAs and hardening actions post-incident
  • Vulnerability management: Validate scan results from ITSM tools
  • prioritize by CVSS/exploitability, assign owners, track remediation/exception justifications, and report aging
  • Endpoint hardening: Apply baselines (CIS-aligned where applicable), BitLocker, local admin control, Credential Guard/LSA protections, firewall policies, Wi-Fi/proxy/SSL inspection considerations
  • Automation & reporting: Script with PowerShell and APIs/Graph to automate deployments, compliance checks, evidence packs, and exceptions
  • publish dashboards (compliance %, MTTP, EDR coverage, vuln aging)
  • Change & documentation: Follow CAB/change control
  • maintain runbooks, SOPs, and client security review decks
  • ensure ticket/time-entry hygiene in PSA
  • Client communication: Lead security check-ins/QBRs, advise on risk and prioritization, and translate technical outcomes into business impact and next steps

Requirements:

  • 3+ years in an MSP or multi-tenant environment focused on endpoint security and patch management
  • Hands-on expertise with device management tools
  • Operational experience with EDR/XDR and vulnerability tools for Endpoints including policy tuning, incident handling, and containment
  • Intermediate PowerShell for automation and reporting
  • Solid fundamentals in Windows endpoint administration, AD/Entra device compliance, networking basics and change management
  • Clear, concise communication: comfortable leading client-facing security reviews and incident updates
What we offer:
  • Competitive salary
  • comprehensive benefits (medical, dental, vision, life, disability, 401(k) match)
  • robust PTO
  • Impactful work: your projects directly support the systems that power healthcare delivery
  • Close collaboration with experienced engineers and IT leaders across infrastructure, cloud, and security
  • Opportunity to shape and scale project delivery practices in a growing MSP environment

Additional Information:

Job Posted:
December 13, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Technology Services Engineer – Endpoint Protection

Specialist Service Desk Engineer

The number one goal of everyone in our team is to make our clients exceptionally...
Location
Location
United Kingdom , Hebburn
Salary
Salary:
34000.00 - 44000.00 GBP / Year
itcservice.co.uk Logo
ITC Service Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A love of (and ability to) Solve Problems & Challenges
  • Excellent communication skills, founded in being a good listener
  • Advanced diagnosis skills of technical issues related of end-user hardware & software and network devices
  • A deep desire to deliver an amazing Client Experience
  • Advanced knowledge of IT Applications, Software & Hardware
  • The ability to speak both Geek and human
  • Experience using a Ticketing system / RMM Tool and PSA software (5 years minimum)
  • Experience providing support via remote tools (5 years minimum)
  • Experience handling Technical Service Tickets (5 years minimum)
  • Experience working either on a Helpdesk or for a Managed Service Provider (MSP) / IT Support Business (5 year minimum)
Job Responsibility
Job Responsibility
  • Work on and resolve escalated Service Desk Tickets and Projects
  • Delight our Clients with a Friendly, Quick and Helpful Experience
  • Provide the Client with advanced remote troubleshooting
  • Remote Hardware Maintenance and Support
  • Use our Ticketing System to manage projects and resolve Service Desk Tickets & Service Requests
  • Managing and recording all work though our Ticketing System
  • Make sure that Client Documentation is well maintained
  • Split tickets that have several issues into their own individual ticket
  • Make sure that tickets aren’t “stale” throughout the process
  • Review RMM dashboard and apply remediation actions as indicated by our Processes
  • Fulltime
Read More
Arrow Right

Sr. Staff Engineer, Operations Engineer

At GEICO, we offer a rewarding career where your ambitions are met with endless ...
Location
Location
United States , Seattle; Palo Alto; Chevy Chase
Salary
Salary:
130000.00 - 260000.00 USD / Year
geico.com Logo
Geico
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Infrastructure technologies knowledge in a hybrid cloud environment such including Containerization, VMs, CI/CD pipeline, IaC
  • Extensive experience in engineering and solution delivery in a dynamic service provider environment
  • Strong program and project management skills with proven experience coordinating projects across multiple teams, with successful project/product delivery at scale
  • Working knowledge of security services and their impact on production systems including runtime protection services, detective and protective agents and/or daemon sets, vulnerability and application scanning, etc.
  • Experience in a multi-platform environment with Linux, Mac, Windows
  • Experience communicating and presentating to senior and junior staff with the ability to influence stakeholders
  • Detail and deadline oriented with effective organizational and analytic skills
  • Strong critical thinking, problem solving, decision making, and analytical skills
  • Outstanding time management skills and attention to detail
  • Excellent verbal/written communication skills, including the ability to clearly document findings, proposals, issues, and status
Job Responsibility
Job Responsibility
  • Monitor and track signals of security gaps, initiative delays, compliance risks due to system issues, and drive resolution
  • Create visuals on current state of the union related to security engineering
  • Help to develop standards on reporting tool effectiveness, maturity, resilience and other factors in determining risks as they come up
  • Help drive automation of routine tasks to drive growth in security protection and detection technologies
  • Provide expert guidance, demonstrations and lead discussions on security best practices to stakeholders and leadership
  • Works in lockstep with our CSIRT, GRC, Tech and partner teams to ensure protection coverages, proper detection event notifications, documentation and standards we can all use
  • Organize, store and manage operational best practices documentation for security solutions to protect our platforms including endpoint, cloud, collaboration, identity and network
  • Partner with the project sponsors, delivery teams, and stakeholders to deliver quality solutions on time and within budget by coordinating project activities across multiple systems, departments, and teams
  • Create, maintain, and actively manage a detailed project schedule, change control process, and documentation
  • Identify and raise appropriate security risks, in addition to presenting detailed and implementable solutions or alternatives
What we offer
What we offer
  • Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being
  • Financial benefits including market-competitive compensation
  • a 401K savings plan vested from day one that offers a 6% match
  • performance and recognition-based incentives
  • and tuition assistance
  • Access to additional benefits like mental healthcare as well as fertility and adoption assistance
  • Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year
  • Fulltime
Read More
Arrow Right

Distinguished Engineer - Cyber, Data Protection & Endpoint Security

As a Distinguished Engineer at Capital One, you will be a part of a community of...
Location
Location
United States , McLean; New York; San Jose; Richmond
Salary
Salary:
244700.00 - 335100.00 USD / Year
capitalone.com Logo
Capital One
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree
  • At least 7 years of experience in software engineering
  • At least 3 years of experience with public or private cloud technologies
Job Responsibility
Job Responsibility
  • Articulate and evangelize a bold technical vision for your domain
  • Decompose complex problems into practical and operational solutions
  • Ensure the quality of technical design and implementation
  • Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability
  • Continue learning and injecting advanced technical knowledge into our community
  • Handle several projects simultaneously, balancing your time to maximize impact
  • Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community
  • Define and drive the technical roadmap for our Endpoint Security, Data Loss Prevention (DLP), and Cryptography Services
  • Build capabilities to automate manual workflows within these programs to reduce toil and drive operational excellence and platform stability
  • Identify opportunities to develop custom software to build innovative cyber security solutions
What we offer
What we offer
  • performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
  • Fulltime
Read More
Arrow Right

Cyber Security Engineer

Darumatic is an IT Consultancy and Recruitment Services Company that focuses on ...
Location
Location
Australia , Canberra
Salary
Salary:
Not provided
darumatic.com Logo
Darumatic
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Character clearance, including a police check
  • Negative Vetting level 1
  • Political neutrality
  • Australian citizen
  • Experience using Sentinel or a similar SIEM solution is essential
  • In-depth familiarity with the Australian Government Information Security Manual
  • Experience with security technologies such as endpoint protection, firewalls and IDS/IPS
  • Extensive experience in Windows, Linux, networking and system administration
  • Experience with security services in the cloud (Azure or AWS)
Job Responsibility
Job Responsibility
  • Detection and coordination of incident response to threats, both foreign and domestic, against critical electoral systems
  • Augmenting the existing operations team to assist in uplifting the existing capability
  • Maintenance of cyber security monitoring and analysis toolsets
  • Taking a lead role in the build of the cyber security architecture through consultation with client's internal teams to secure this architecture
  • Working primarily in the office
  • Ability to work shifts as required in response to cyber security incident, and also to support electoral events at key periods (e.g. close of rolls, polling day)
Read More
Arrow Right

Cybersecurity Business Development and Partnership Manager

We are seeking an experienced and dynamic Senior Cybersecurity Business Developm...
Location
Location
United States
Salary
Salary:
130500.00 - 300000.00 USD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in business development, technology partnerships, or sales within the cybersecurity industry
  • Strong understanding of cybersecurity concepts, technologies, products, and services, including areas like SASE, Zero Trust, threat intelligence, endpoint security, cloud security, and network protection
  • Proven ability to develop and execute strategic plans, identify market opportunities, and drive revenue growth
  • Exceptional skills in establishing and nurturing relationships with partners, clients, and stakeholders
  • Excellent written, verbal, and presentation skills, with the ability to articulate complex cybersecurity solutions to technical and non-technical audiences
  • Bachelor’s degree in cybersecurity, computer science, business management, or a related field. Advanced degree or certifications are a plus
Job Responsibility
Job Responsibility
  • Develop and execute a comprehensive business development strategy to identify and pursue new revenue opportunities in the cybersecurity market
  • Conduct market research to understand emerging trends, customer needs, and competitive landscapes
  • Identify and prioritize target clients, industries, and sectors for expansion, including enterprise, government, and SMB markets
  • Build and maintain strategic relationships with technology partners, including software vendors, hardware providers, cloud service providers, and integrators
  • Collaborate with partners to co-develop innovative cybersecurity solutions that address customer needs and drive mutual business success
  • Act as the primary point of contact for partner engagement, ensuring alignment on shared goals, joint marketing activities, and go-to-market strategies
  • Evaluate potential partnerships and alliances to ensure alignment with organizational goals and technical capabilities
  • Work closely with cross-functional teams (Product, Engineering, Marketing, Sales) to align business development initiatives with company objectives
  • Identify and execute opportunities for expanding the company’s cybersecurity technology portfolio through partnerships, acquisitions, or licensing agreements
  • Develop and present business cases for new initiatives to senior leadership, including financial forecasts, ROI analyses, and risk assessments
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Competitive salary package
  • Performance-based incentives
  • Professional growth opportunities
  • Fulltime
Read More
Arrow Right

Service Delivery Manager

We are looking for an experienced Service Delivery Manager to lead, bring struct...
Location
Location
United States , Davenport
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in service delivery management, preferably in a managed services environment
  • Strong knowledge of ITIL principles and their application in service operations
  • Proficiency in remote desktop support and network monitoring tools
  • Hands-on experience with patch management and endpoint protection technologies
  • Expertise in Cisco technologies, including configuration and troubleshooting
  • Familiarity with Fortinet and SonicWall firewalls
  • Excellent leadership and team management skills
  • Strong problem-solving abilities and a commitment to continuous improvement
Job Responsibility
Job Responsibility
  • Supervise the daily operations of the service desk and managed services teams to ensure high-quality service delivery
  • Act as a senior escalation point for resolving complex technical issues with efficiency
  • Provide mentorship and guidance to engineers, supporting their growth and attention to detail
  • Develop and refine operational workflows to enhance service consistency and reliability
  • Collaborate with cross-functional teams to align service delivery processes with organizational goals
  • Monitor and maintain network systems, ensuring optimal performance and security
  • Implement best practices for patch management and endpoint protection to safeguard systems
  • Utilize network monitoring tools to promptly identify and address potential issues
  • Drive initiatives to improve customer satisfaction and operational efficiency
  • Ensure compliance with ITIL standards and industry best practices
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training
Read More
Arrow Right

Senior Software Engineering Manager

Are you interested in working for on cutting-edge cloud security products? Would...
Location
Location
United States , Multiple Locations
Salary
Salary:
119800.00 - 234700.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
  • Active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph
  • Verification of U.S. citizenship
  • Must pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Job Responsibility
Job Responsibility
  • Lead, mentor, coach, and grow a diverse team of talented engineers delivering world-class services in high-pressure situations
  • Collaborate closely with engineering and research teams to ensure services and systems are highly stable, performant, and meet customer expectations
  • Provide technical leadership for the engineering team responsible for Microsoft Defender for Endpoint in Sovereign Clouds
  • Foster a learn-it-all, curious, and data-driven culture within a fast-paced, highly technical, and constantly evolving environment
  • Maintain a strong customer focus and deep understanding of cloud design principles to address cyber-threats and attacks
  • Ensure operational excellence by supporting live site operations and participating in a 24x7 incident management model
  • Drive continuous improvement and innovation in cloud security solutions, leveraging state-of-the-art technologies to protect sensitive government environments
  • Fulltime
Read More
Arrow Right

Senior Security Engineer, Privacy

As a Senior Security Engineer, Privacy, you will serve as a trusted advisor at t...
Location
Location
Canada; England; France; Germany; Italy; Portugal; Spain; United States
Salary
Salary:
88000.00 - 110000.00 EUR / Year
docker.com Logo
Docker
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6–8 years of experience in information technology, security engineering, governance, risk and compliance, privacy engineering, or closely related roles
  • Proven experience designing and implementing GRC programs with a strong emphasis on automation, engineering, and scalable processes
  • Hands-on experience implementing or operating privacy programs aligned with GDPR and ISO/IEC 27701, including privacy-by-design and privacy-by-default principles
  • Strong understanding of privacy engineering concepts such as data minimization, purpose limitation, data lifecycle management, and technical data protection controls
  • Proficiency in one or more programming or scripting languages such as Python or Golang, with experience building automation for compliance and privacy workflows
  • Experience working with APIs, webhooks, and integrating GRC, privacy, and security tooling
  • Hands-on experience with public cloud environments (AWS, Azure, or GCP), including applying privacy and data protection controls across backup systems, data lakes, and distributed cloud storage services
  • Experience integrating security and compliance requirements into SDLC and CI/CD pipelines using DevSecOps practices
  • Solid understanding of security frameworks and regulatory standards such as ISO 27xxx, SOC 2, GDPR, and NIST, and how they apply to SaaS environments
  • Knowledge of information security risk management and common security technologies (e.g., SIEM, vulnerability management, data loss prevention, endpoint protection)
Job Responsibility
Job Responsibility
  • Embed privacy-by-design principles into Docker products, services, and internal platforms, aligned with ISO/IEC 27001, ISO/IEC 27701, SOC 2, and global privacy regulations
  • Partner closely with Docker engineering and product teams to integrate privacy requirements into architecture decisions, SDLC processes, and CI/CD pipelines
  • Design, develop, and maintain automated GRC and privacy workflows to support compliance monitoring, control testing, DPIAs, risk assessments, reporting, and audit readiness
  • Implement and customize GRC and privacy tooling using APIs, scripting, and automation to streamline evidence collection, control validation, and compliance operations
  • Lead and automate data discovery, classification, and data mapping across Docker systems to maintain accurate Records of Processing Activities (RoPA) and support data lifecycle governance
  • Conduct and operationalize security risk assessments and Data Protection Impact Assessments (DPIAs), integrating findings into Docker’s risk register and remediation tracking
  • Define, implement, and validate data protection and data lifecycle controls, including data minimization, retention, deletion, and access controls
  • Build and maintain dashboards and security/privacy metrics to provide real-time visibility into risk, compliance posture, and program effectiveness
  • Support internal and external audits by providing high-quality, automated evidence and serving as a subject matter expert for security and privacy controls
  • Draft, maintain, and map security and privacy policies, standards, and procedures to relevant regulatory and industry frameworks
What we offer
What we offer
  • Freedom & flexibility
  • fit your work around your life
  • Designated quarterly Whaleness Days plus end of year Whaleness break
  • Home office setup
  • we want you comfortable while you work
  • 16 weeks of paid Parental leave
  • Technology stipend equivalent to $100 net/month
  • PTO plan that encourages you to take time to do the things you enjoy
  • Training stipend for conferences, courses and classes
  • Equity
  • Fulltime
Read More
Arrow Right