Technology Sales Specialist-Support Services Job at NTT DATA (Michigan)

Job Description

The Technology Sales Specialist at NTT DATA will drive growth in Software Defined Infrastructure Services by pursuing and closing opportunities. This role requires significant experience in technology services sales, strong consultative selling skills, and the ability to build executive relationships. The position offers a competitive salary range of $115K to $213K, depending on experience. Candidates should have a bachelor's degree in a technical or sales-related field, with certifications in structured sales methodologies preferred. Responsibilities include managing complex sales processes, engaging with C-Level clients, and collaborating with cross-functional teams to deliver high-quality proposals.

Job Responsibility

Builds trusted relationships among clients and partners and acts as the internal focal point for support services pursuits
Drives land, adopt, expand, and renew growth by identifying whitespace, attach opportunities, and renewal/extension paths across solutions and services
Leads opportunity qualification and progression, maintains accurate account/portfolio reporting, and owns issue escalation to protect deal momentum
Facilitates executive-level conversations (CIO/CTO/CFO/Procurement) that tie infrastructure transformation to measurable business outcomes, risk reduction, and financial value
Maintains a high level of relevant industry, product, and service knowledge to have meaningful conversations, stay ahead of trends, and position differentiators of SDIS versus the competition
Owns the services pursuit process and collaborates with extended teams (client managers, solution architects, delivery, commercial/legal, Partners) to develop and manage scope, assumptions, pricing, proposals, and deliverables, ensuring high-quality submissions and on-time execution through the pursuit lifecycle
Collaborates effectively within a matrix environment to achieve shared growth goals while remaining accountable for individual quota, pipeline, and forecast targets
Uses structured sales methodologies and tools and data-driven insights to improve win rates and forecast accuracy
Builds and executes stakeholder engagement and governance plans, aligning economic buyers, technical buyers, and procurement to secure approvals and enable NTT DATA SDIS outcome tracking
Engages in complex deal structuring and negotiation efforts designed to protect existing business and win new services deals in partnership with delivery and client success stakeholders
Identifies recurring client needs and patterns to inform repeatable NTT DATA SDIS plays and helps shape solution offers with pursuit and delivery teams to improve scalability and time-to-value

Requirements

Significant experience in technology services sales, including support services, outsourcing, and/or infrastructure transformation
Experience with Palo Alto or or Dell services preferred
Experience selling or supporting NT DATA's SDIS, including multi-year annuity engagements, preferred
Proven track record in consultative, solution-based selling with consistent sales overachievement and strong pipeline generation
Experience selling complex solutions and services to C-Level clients and navigating procurement, contracting, and governance requirements
Experience managing complex pursuits, resolving obstacles quickly, and coordinating cross-functional teams to meet objectives
Demonstrated ability to collaborate and influence across senior internal and external stakeholders (partners, delivery leaders, architects, executives)
A consistent record of meeting or exceeding quota in complex technology and services sales
Ability to build credibility with multi-stakeholder buying groups and lead executive-level conversations across IT, Finance, and Procurement
Strong consultative communication skills, including presenting services-led solutions, articulating business cases, and running a team-selling motion
Commercial and negotiation acumen, with experience structuring and closing complex deals while balancing client value, risk, and margin
Disciplined pipeline management: qualification rigor, mutual close planning, accurate forecasting, and clear next-step ownership
Ability to operate effectively in fast-moving pursuits with shifting priorities, tight deadlines, and a matrixed delivery/partner environment
Bachelor's degree (preferred) or equivalent experience in a technical or sales-related field

Nice to have

Experience with Palo Alto or Dell services preferred
Experience selling or supporting NTT DATA's SDIS, including multi-year annuity engagements, preferred
Certification in industry relevant structured sales methodologies and negotiation skills
Vendor accreditations desirable

What we offer

medical
dental
vision
life insurance
supplemental life insurance
spouse and child life insurance
STD
LTD
Flex Spending Accounts
Company's 401(k) retirement plan

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