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Under general direction, the Second Line Technology Risk Manager is responsible for evaluating, challenging, and overseeing risk management activities across Technology, Cybersecurity, Data Management, and emerging technology domains (e.g., Artificial Intelligence). This role translates business strategy into comprehensive risk assessment and oversight programs, ensuring that technology risks are identified, measured, monitored, and mitigated in alignment with enterprise risk management standards. The role requires extensive knowledge of technology risk practices, the ability to lead complex risk engagements, and the capability to influence senior stakeholders. The manager will lead or oversee reviews, develop risk profiles, provide independent challenge to first line activities, and contribute to the enhancement of risk governance frameworks. Moderate to extensive interaction with senior management is expected, as well as the ability to provide comprehensive solutions to escalated issues.
Job Responsibility:
Lead the execution of technology risk assessments, risk and control evaluations, and oversight activities across assigned technology domains
Provide independent review and challenge of key risk management processes, including risk identification, RCSA, issues management, and risk appetite alignment
Develop and maintain risk profiles, identify emerging risks, and monitor key risk indicators to detect control weaknesses or adverse trends
Evaluate and challenge first‑line technology control environments, including system, process, and operational risks, and provide recommendations for risk mitigation
Lead engagements from planning through reporting, producing high‑quality deliverables consistent with internal and professional standards
Partner with Technology, Cybersecurity, Data, and other stakeholders to design and validate risk mitigation strategies and ensure alignment with enterprise risk frameworks
Monitor regulatory developments and industry trends in technology and AI risk to inform risk governance enhancements
Support the development, implementation, and maintenance of technology risk policies, procedures, and governance standards
Provide clear, persuasive communication of risk findings and recommendations to senior leaders and internal governance committees
Participate in major business initiatives and proactively advise stakeholders on technology risk implications related to business or technology change
Execute ongoing monitoring activities, including continuous assessment of key metrics and risk indicators
Requirements:
Bachelor’s Degree and a minimum of six (6) years of experience in a related field
OR any equivalent combination of experience, education, and/or training approved by Human Resources
In-depth understanding of risk management practices, methodologies, internal controls, and mitigation strategies
Knowledge of technology platforms, cybersecurity fundamentals, data management concepts, and emerging technology risks
Knowledge of Raymond James products, services, and business operations relevant to technology risk oversight
Knowledge of financial markets, banking, and securities industry practices
Skill in conducting technology risk assessments and applying risk theories and concepts
Skill in critical thinking, problem‑solving, evaluating control weaknesses, and synthesizing complex information
Skill in communicating complex risk issues persuasively to senior audiences
Skill in managing multiple deadlines and shifting priorities in a dynamic environment
Ability to explain complicated technical or risk concepts to diverse audiences
Ability to interpret and apply technical and regulatory information to risk management activities
Ability to facilitate meetings with cross‑functional teams to drive alignment on risk issues
Ability to maintain attention to detail while managing broad‑scope risk engagements
Ability to establish strong working relationships with stakeholders at all organizational levels