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Help us deliver a better tomorrow. Australia Post is delivering for all Australians. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. Help us deliver like never before. We're hiring for a Technology Risk Governance Manager, in this individual contributor role you will play a key role in supporting the process for identification, assessment, and mitigation of technology risks across the organization. You will partner closely with and support a peer Technology Risk Manager and ensure that Technology risks are managed in line with the Technology Standards. This role will facilitate the operational support, oversight and reporting of technology risks, enabling safe innovation, regulatory compliance, and operational resilience across the logistics value chain. You will work closely with the Enterprise Services technology, operations, and business teams to provide specialist advice, insight, guidance and support and ensure that effective risk management practices are in place (including for the cloud environments). This is a unique opportunity to drive technology risk governance, partnering across teams to enable safe innovation, regulatory compliance, and operational resilience in a transforming organisation.
Job Responsibility:
Support the proactive identification, assessment, and facilitate mitigation of technology risks across operational environments and transformation programs
Plan and execute regular and ad-hoc reviews into areas of significant technology risks to the organisation, including deep dives, and facilitating commercial solutions for any issues that may arise
Partner with delivery teams, architects, and operational leaders to integrate risk management into business-as-usual processes and project lifecycles
Maintain a current risk register reflecting emerging threats, system dependencies, and control effectiveness
Facilitate regular risk and control assessments and timely remediation of identified gaps
Support the Technology & Cyber Controls Assurance function in undertaking reviews against the minimum policy, standard and control requirements
Undertake targeted reviews of the effectiveness of key Technology controls and provide reporting & insights
Develop and implement risk management processes, libraries and documentation that will help improve transparency and management of enterprise and business unit technology risks and associated compliance and operational requirements
Provide risk advisory support for technology operations and systems within transformation projects
Review and challenge technology designs, change management processes, and vendor engagements from a risk perspective
Effectively influence stakeholders to negotiate and agree appropriate risk recognition, mitigation plans, and resource commitments to mitigate technology risks
Build strong relationships with IT delivery leads, cyber security teams, and business units to promote a proactive risk culture
Act as a trusted advisor to senior executives on key risk exposures, emerging threats, and control enhancements
Support balanced discussions for progressing risk mitigation vs risk acceptance
Support and assist with reporting on risks, KRIs and controls testing for various forums including the Audit & Risk Committee, GM operational forums and Risk Representative Working Group
Support delivery of high-quality, data-driven risk reporting for executive and board-level audiences
Provide insights into technology risk trends, key risk indicators (KRIs), and control maturity
Requirements:
Strong background in Technology Risk and IT Governance within large, complex organisations
Proven experience in risk management supporting technology or digital functions
Expertise in technology, digital and information governance, security risk, and operational frameworks such as ISO27001/2, ITIL, E8, NIST, and COBIT
Familiarity with APRA CPS 230/234, ISO 31000, or similar standards
Ability to translate and present complex technical and operational information into simple business language to engage business stakeholders
Demonstrated ability to influence, challenge, and engage senior business and technology leaders
Maintaining strong objective relationships beyond span of control
Excellent analytical, problem-solving, and communication skills
What we offer:
Career Development: opportunities for professional growth and development
Work-Life Balance: flexible working arrangements
Employee Wellbeing: resources and support to ensure a healthy and safe work environment
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