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This role sits at the intersection of strategy, execution, and human adoption — leading AI projects and enablement programs that help teams across Aflac access, understand, and apply AI in meaningful, measurable ways. The ideal candidate is equal parts project/program leader, change agent, and facilitator - someone who can drive delivery excellence while building the trust, structure, and momentum needed to turn AI potential into lasting business impact.
Job Responsibility:
Lead AI projects and enablement programs that help teams across Aflac access, understand, and apply AI in meaningful, measurable ways
Drive delivery excellence while building the trust, structure, and momentum needed to turn AI potential into lasting business impact
Requirements:
Bachelor's Degree Computer Science, Information Systems, Business Administration or related field
Eight or more years of project management, program management, Operations/IT Management, or work-related experience
Strong knowledge and excellent proficiency in methodologies such as Agile and Scrum, applied within AI, digital transformation, or emerging technology programs
Extensive experience in program management with a deep understanding of technology landscapes
Excellent verbal and written communication and facilitation skills to engage diverse audiences, drive alignment, and build enthusiasm for change
Excellent analytical skills to interpret data, track program and adoption performance, and make data-driven decisions that improve outcomes
Ability to think critically, solve problems creatively, and bring structure to ambiguous and evolving priorities
Ability to converse fluently with technical and non-technical stakeholders, translating AI concepts into practical, business-relevant language
Ability to adapt to changing circumstances and pivot strategies as needed in a fast-moving enterprise environment
Demonstrated ability to lead and sustain communities of practice, champion networks, or peer-based learning models
Thoughtful, hands-on approach to change management and organizational adoption — building trust, momentum, and lasting capability
Ability to influence without direct authority across business, product, technology, and operations stakeholders
Nice to have:
Experience supporting AI, automation, or digital transformation initiatives in an enterprise setting
Experience designing and delivering enablement programs, training curricula, learning journeys, or organizational adoption playbooks
Experience partnering with engineering and business teams on emerging technology rollout and end-user adoption
Familiarity with AI concepts, tools, and the enterprise software delivery lifecycle
Personal interest and hands-on experimentation with AI tools, whether in professional or personal contexts
Experience building or growing communities of practice, including coordinating office hours, managing engagement channels, and sustaining momentum post-launch
What we offer:
Medical, dental, and vision coverage
Prescription drug coverage
Health care flexible spending
Dependent care flexible spending
Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)