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The Product Owner will lead the definition and delivery of AI product capabilities within the Risk and Controls domain, with a strong focus on Risk Control Self-Assessment (RCSA) and monitoring and testing platforms. The role requires hands-on experience working in Agile environments, partnering closely with business, risk, compliance, and technology teams to translate control and regulatory requirements into scalable, well-designed product solutions. This role operates across multiple Scrum teams, requiring strong dependency management, early identification of risks, and effective coordination across platforms and stakeholders. Experience with AI-enabled capabilities is must.
Job Responsibility:
Owns end to end delivery of AI product capabilities
Leads discussion with business on AI product vision and roadmap
Uses or commissions research, studies and focus groups to identify best-of-breed benchmarks for solving business problems
Identifies innovations and leads “test and learn” experiments to create platform products that increase customer value
Defines and measures the KPIs for a platform product
Is able to make trade-off decisions on multiple platform products in a portfolio
Develops business and platform requirements for either one platform component of a large platform product or a narrow product
Leverages tools such as Ignite for reusability of APIs and platform services
Determines release goals for a narrow platform product or a component of a large product
Identifies best practices for continuous product development improvement
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Requirements:
7-12 years of relevant experience in a product line management, e-commerce, and/or strategic planning role
Previous banking and finance background in Product roles (experience in Risk & Control is a plus)
Worked on at least 1 AI project end to end
Understanding of Gen AI and Agentic AI
Hands on with writing Epics, Stories, Story Maps
Worked in Agile (Knowledge of SAFe Agile is preferred)
Good communication and stakeholder management skills
Takes end to end ownership of deliverables
Strong analytical and quantitative skills
Data driven and results-oriented
Skilled at working with third party service providers
Excellent written and oral communication skills
Significant experience building complex business and/or transactional models
Demonstrated experience as a strong leader who can prioritize well, communicate clearly and compellingly, effectively influencing across cross functional teams