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The Product Owner will lead the definition and delivery of AI product capabilities within the Risk and Controls domain, with a strong focus on Risk Control Self-Assessment (RCSA) and monitoring and testing platforms. The role requires hands-on experience working in Agile environments, partnering closely with business, risk, compliance, and technology teams to translate control and regulatory requirements into scalable, well-designed product solutions. This role operates across multiple Scrum teams, requiring strong dependency management, early identification of risks, and effective coordination across platforms and stakeholders. Experience with AI-enabled capabilities is must.
Job Responsibility:
Creates and manages product backlog
Requirement gathering and elicitation
Makes use of research, user studies, metrics and competitive analysis to understand the customer and business needs for a platform product
Compares features for competitive review to inform prioritization within a product release
Participates with the business in customer research to inform priorities for platform product backlog
Contributes near-term input (quarterly) for the platform product portfolio and roadmap
Facilitates trade-off decisions on platform product features
Exhibits expertise within platform feature area and coordinates with interdependent teams
Has good awareness of platform feature health and delivers regular progress reports to stakeholders
Identifies and communicates opportunities for improvement with peers and stakeholders
Helps define business, customer and platform use cases and requirements
Ensures features meet backlog entrance criteria
Creates user stories and system interaction diagrams for platform feature solution
Hosts user story grooming sessions
Informs the design of the user experience i.e. wireframes and mock-ups
Ensures appropriate backlog depth for continuous development
Determines release targets for the platform and prioritizes assigned features according to business and platform value, adjusting throughout implementation as needed
Continuously monitors feature development through maintaining bug catalogs at the feature level
Reviews product demo with the development team and stakeholders against acceptance criteria for the feature set
Prepares launches and monitors platform performance, adoption, and operational health for feature sets
Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and communicates to leadership
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Requirements:
5-8 years in a product development/product management environment
Previous banking and finance background in Product roles (experience in Risk & Control is a plus)
Worked on at least 1 AI project end to end
Understanding of Gen AI and Agentic AI
Hands on with writing Epics, Stories, Story Maps
Worked in Agile (Knowledge of SAFe Agile is preferred)
Good communication and stakeholder management skills
Takes end to end ownership of deliverables
Strong analytical and quantitative skills
Data driven and results-oriented
Skilled at working with third party service providers
Excellent written and oral communication skills
Bachelor’s/University degree or equivalent experience