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The Technology Product Management Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
Job Responsibility
Own and develop the product / value stream vision which will be the north star for driving strategic outcomes for the Scrum Team(s) supported
Inspire the team to deliver upon the goals
Lead the product functional design process and create the product roadmap based upon an intimate knowledge of the users and technology
Work in an agile environment by continuously reviewing the business needs, refining priorities, outlining milestones and deliverables, and identifying opportunities and risks
Responsible to create Product features and epics functionalities in JIRA which enable achievement of business goals by collaborating with stakeholders
Create and own the product backlog prioritizing features which enable maximizing the business value
Facilitate backlog decomposition sessions with the technology teams to clearly define requirements from a user perspective, inclusive of acceptance criteria breaking down large stories for the team to consume in one sprint
Participate in the testing /review sessions and provide support for release
Oversees user acceptance testing to identify and remedy defects and approves final testing results
Accept the work completed by the team prior to release to production
Drive alignment of peer Product teams and coordinates with / understands Stakeholder priorities to act as the voice of the customer
Interact with the Architecture and Engineering teams throughout the product development lifecycle to ensure successful delivery meeting Definition of Done
Track and report product performance post-launch to evaluate / request future investment
Create strong feedback loops by leading the agile events seeking continuous feedback from stakeholders and incorporate in the backlog to achieve the desired outcomes
Develop the culture of using OKRs to ensure team members align on the purpose of the work and cascade feedback related to risk and dependencies
Participate in Scrum events representing the Product, and alignment with the Product Manager vision
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Requirements
6-10 years working in agile culture with 3+ years of relevant experience working as a Product Owner preferably in banking domain and within the AML area
Proven ability to lead, prioritize, and influence cross-functional teams effectively
Demonstrated skill in prioritizing tasks to deliver maximum business value from multiple stakeholder requests
Excellent communication skills for engaging stakeholders and driving collaboration
Strong problem-solving and decision-making capabilities
Ability to understand data requirements, create complex SQL queries, and analyze/validate data
experience with ETL projects
Problem-solver, curious, inquisitive, and detail-oriented
Proficient in MS Excel, PowerPoint, and agile tools like Jira/MS Teams
In-depth data analysis skills to synthesize findings and present insights
Successful track record of on-time product development
Experience facilitating collaborative sessions and aligning work with enterprise goals
SAFE Product Owner certifications
Bachelor's degree in Computer Science or equivalent with customer centric mindset to focus on client needs
Nice to have
Knowledge on AML and working on Compliance / Regulatory domain, multi-year consent order type efforts
A passion for learning and a desire for personal growth, through self-study, formal classes, or on-the-job training
Be an active leader in the product owner community
What we offer
medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays