Technology Product Management Director, CVS Health

CVS Health

Location:
United States

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

144200.00 - 288400.00 USD / Year

Save Job

Apply Position

Job Description:

The Lead Director, Technology Product Management for Medicare Enrollment & Billing will lead strategic roadmaps, capabilities, and objectives, collaborating directly with cross-functional teams to successfully administer benefits. The role involves defining product roadmaps, managing product health, delivering value, leading teams, and engaging with internal and external stakeholders to align efforts toward business priorities.

Job Responsibility:

defines and socializes the product vision, strategy and roadmap in collaboration with the 5-in-the-box team
assesses and refines as needed
partners with business general manager and stakeholders to make decisions on investment priorities and develop business cases
translates customer and business and technology needs into short-term and long-term product strategy
connects the roadmap to specific value drivers that contribute to business priorities, objectives and key results, and strategic programs
responsible for aligning roadmaps, backlogs, capacity, timelines, and commitments across the respective product areas needed to deliver
defines product objectives and key results (OKRs), aligned with business objectives, to evaluate progress towards outcomes
sets the direction for discovery work, ensuring that the product team is focused on continuous exploration
defines features, identifies dependencies, and works with teams to size ahead of future quarters
facilitates product-level ceremonies & meetings, including quarterly PI planning activities
uses performance data to identify issues quickly and develop new insights and hypotheses about product health, technical health, and customer feedback
tracks product objectives and key results (OKRs) to understand progress towards outcomes and metrics
coordinates product launches, including beta testing, user feedback collection, and product documentation
ensures that incremental learnings from product discovery & delivery are prioritized in the backlog
facilitates the 5-in-the-box cross-functional product leadership team
ensures business strategies and targeted outcomes are well understood and socialized to product teams
understands market and customer needs through partnership with business & customer insight teams
showcases the product teams’ delivery and final output to stakeholders
grows and develops the team
establishes high performing teams by growing and coaching product management colleagues
promotes and sets a customer-centric culture

Requirements:

10+ years required experience in technology product management or in insurance enrollment & billing administration
5+ years required experience in software product management, with demonstrated success shipping software through multiple releases managing the entire lifecycle from discovery to launch in an agile environment
3+ years of experience with back-end applications and/or APIs
3+ years of experience coaching, mentoring or leading a team
able to support east coast business hours

Nice to have:

insurance enrollment & billing administration experience
scaled agile framework (SAFe) experience
vendor management experience
ability to drive cross-functional teams to alignment in the midst of ambiguity
strong negotiation, organizational, management, analytical and people skills
familiarity with agile/collaboration tools like Rally, Jira, SharePoint, Confluence, Adobe Analytics, Figma
able to create data and dashboard reports
general understanding of core programming and computer science concepts, including Cloud and AI/ML
advanced oral and written communication skills, influencing stakeholders across levels

What we offer:

affordable medical plan options
401(k) plan including matching company contributions
employee stock purchase plan
no-cost wellness screenings
tobacco cessation programs
weight management programs
confidential counseling
financial coaching
family leave
dependent care resources
colleague assistance programs
tuition assistance
retiree medical access

Additional Information:

Job Posted:
September 30, 2025

Expiration:
October 18, 2025

Employment Type:

Fulltime

Work Type:

Remote work

View All Jobs In This Company

Job Link Share:

Technology Product Management Director