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Technology Manager

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Beretta Clima Italia

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Location:
India , Hyderabad

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Technology Manager role at Carrier Global Corporation, a global leader in intelligent climate and energy solutions. The role involves solution architecture, technical leadership, platform development, integration, collaboration, and platform maintenance for ServiceNow.

Job Responsibility:

  • Define and implement scalable, performant ServiceNow solutions that align with business needs
  • Develop and maintain ServiceNow architecture standards, best practices, and governance frameworks
  • Ensure technical alignment with enterprise IT strategies, security policies, and compliance requirements
  • Customize and implement SRE practices for platform and associated products/applications
  • Provide architectural guidance and technical mentorship to ServiceNow developers and administrators
  • Conduct code reviews, technical audits, and system performance optimizations
  • Establish governance policies for instance management, upgrades, and platform security
  • Oversee the customization and configuration of ServiceNow applications and modules
  • Review custom scripts, business rules, UI policies, workflows, and integrations from Service now best practices standpoint
  • Utilize ServiceNow development tools such as Flow Designer, UI Builder, and Glide APIs
  • Design and implement integrations with third-party systems using REST, SOAP, LDAP, and MID Server
  • Optimize workflows and automation using Integration Hub and Orchestration
  • Ensure seamless data flow between ServiceNow and enterprise applications
  • Work closely with business analysts, product owners, and IT teams to translate business requirements into technical solutions
  • Provide expert consultation on ServiceNow capabilities, roadmap, and implementation strategies
  • Communicate technical concepts effectively to both technical and non-technical stakeholders
  • Manage ServiceNow upgrades, patching, and instance performance monitoring
  • Ensure minimal disruption and adherence to ServiceNow’s upgrade best practices
  • Stay up to date with new ServiceNow releases and features

Requirements:

  • 12-15 years of total software engineering/ IT experience
  • 15+ years of ServiceNow development/Ops & Technical architecture experience
  • Deep understanding of ServiceNow architecture, data model, and development best practices
  • Proficiency in JavaScript, Glide APIs, Flow Designer, and UI development
  • Experience with REST, SOAP, JSON, LDAP, OAuth, and integration middleware
  • Understanding of cloud infrastructure, IT security, and compliance frameworks
What we offer:
  • Health insurance
  • Flexible schedules and leave Policy
  • Professional development opportunities
  • Employee Assistance Program

Additional Information:

Job Posted:
January 10, 2026

Expiration:
February 03, 2026

Employment Type:
Fulltime
Job Link Share:

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