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The Technology Lead Business Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
Job Responsibility:
Collaborating with development managers and team leads within FDC BU, Operations, Product Development and Vendors
Conducting scrum meetings for Fusion Brokerage, LDM* and other teams and manage coordination with Vendor
Working closely Technology leads, Vendor, business & operations to create release plans, gather business & functional requirements
Having prior knowledge of or willing to get knowledge of end to end flows of Futures Clearing and Brokerage space and identify the best approach to make the platform more robust, scalable and ensure it caters to global needs
Coming up with iterative approach of rollout, validate use cases, work with vendor and chair weekly project team meetings with stakeholders
Building relationship with Production Development group in London & New York, work closely with Operations in Tampa and work with Development leads in Pune and Dublin
Collaborating with development managers, Operations, product and product development teams within FDC business unit
Developing creative technical solutions to meet business needs and manage complex, high volume applications in partnership with business partners and stakeholders
Managing multiple work stream and applications across geographies for Credit Initiation and Onboarding
Contributing to formulation of strategies/processes for Product Road map, Development and Governance and contribute to defining standards and new automation initiatives
Developing communication to guide, influence and convince others, including colleagues in other areas and external customers
Providing advice and counsel related to the technology or operations of the business and filter, prioritize and validate potentially complex material from multiple sources
Supervising day-to-day staff management issues, including resource management, work allocation, mentoring of onsite and offsite resources and other duties and functions as assigned
Appropriately assessing risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Requirements:
10+ years of relevant experience as Scrum master and BA/PM in Futures Clearing space
Create business and functional requirements
Help other developers, BA’s and QA leads to formulate a test plan
Work with operations in EMEA, APAC and NAM
Own the migration project plans and current status
Conduct release retrospect meetings to continuously improve the process
Bridge the gap between development and business leads
Liaise with Quality Assurance Testers to ensure functionality meets expectations
Contribute ideas on technology and process to ensure the team is productive and successful
Own the documentation Wiki page for the project
Work with Global team (NY, Belfast, Dublin, London, Singapore, Pune) and open to attend calls as needed
Demonstrated expertise in presenting and using planning tools
Proven diplomatic and analytical skills
Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs
Bachelor's degree/University degree or equivalent experience
Master's degree preferred
Nice to have:
Master's degree preferred
What we offer:
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages (planned time off (vacation), unplanned time off (sick leave), and paid holidays)