Technology Intermediate Business Analyst, Citi

Citi

Location:
Hong Kong SAR, Kowloon

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Technology Intermediate Business Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Job Responsibility:

Analyze business client needs, document requirements, define and analyze enhancements and derive test cases
identify and establish scope and parameters of systems analysis to define outcome criteria and measure-taking actions
generate and compile reports based on findings, including probable causes and potential solutions to systems issues
identify risk and consider business implications of the application of technology to the current business environment
assist in redesigning business processes and perform other duties and functions as assigned
filter, prioritize and validate potentially complex material from multiple sources
exchange ideas and information in a concise and logical manner to facilitate communication between business units and IT
participate in release and change management meetings as the representative of Hong Kong
country release management activities
change activities, impact analysis and sanity test arrangement

Requirements:

2-5 years of relevant experience in business analysis or systems analysis
proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis
experience in agile methodology, writing business and functional requirements document and driving user stories grooming sessions
strong domain knowledge on consumer/retail banking products and regulations
experience in reviewing and writing test cases
candidates with ITIL certification highly preferred
experience with all phases of Software Development Life Cycle (SDLC)
comprehensive knowledge of the principles of business analysis
IIBA certifications such as ECBA, CCBA and CBAP will be a strong advantage
consistently demonstrate clear and concise written and verbal communication in English
fluency in Cantonese and/or Mandarin will be a plus

Nice to have:

fluency in Cantonese and/or Mandarin
IIBA certifications such as ECBA, CCBA and CBAP
candidates with ITIL certification

What we offer:

opportunity to grow your career
give back to your community
make a real impact

Additional Information:

Job Posted:
September 20, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Technology Intermediate Business Analyst