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Four Seasons Logo Four Seasons · IT - Administration

Technology Innovation & Data Supervisor

China, Hangzhou · Job Posted May 06, 2026
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Job Description

Responsible for the efficient operation and maintenance of all computer systems, data and voice communications activities at property.

Job Responsibility

  • Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day
  • Establish and maintain user procedures and hardware familiarization for all systems
  • Provide Systems Administration, including maintaining user/group accounts, user configuration, trouble-shooting access problems and completion of on-site documentation
  • Assist in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting
  • Ensure effective support for other systems, including back office, sales and catering and human resources applications and any other at the property
  • Provide system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management
  • Maintain and promote Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards

Requirements

  • Minimum 3 years’ experience in related position with Four Seasons or other organization
  • Being calm and patient and be of service passion
  • Good knowledge of Word, Excel and PowerPoint
  • Logic, eye for details, approachable and willing to help

What we offer

  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Employee Discount for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
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