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Technology Innovation & Data (IT Support) Specialist or Assistant Manager

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Four Seasons

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Location:
Singapore , Singapore

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As our Technology Innovation & Data (IT Support) Specialist or Assistant Manager, you’ll be at the heart of the hotel’s operations — ensuring that every system runs flawlessly so our guests enjoy an experience that feels effortless. You’ll oversee both standard network systems and hospitality-specific technologies, providing operational support and reliability. From managing critical systems to solving complex technical challenges, you’ll be a trusted partner to every department — enabling excellence and supporting innovation across the property.

Job Responsibility:

  • Keep mission-critical systems — including Property Management, POS, PABX, and HSIA — running smoothly 24/7
  • Oversee system and network administration, user access, and data security
  • Support the hotel’s infrastructure: servers, networks, and applications across all departments
  • Respond swiftly to system issues and deliver proactive, high-quality technical support for guests and staff
  • Assist in new technology rollouts, upgrades, and corporate-driven initiatives
  • Coordinate with vendors and ensure compliance with global IT standards
  • Implement technology best practices and recommend innovations that enhance efficiency and guest satisfaction
  • Support events and functions with reliable connectivity and technical setup

Requirements:

  • Strong technical foundation in systems and network administration — Microsoft Certified Solutions Expert (MCSE) or equivalent preferred
  • 2–5 years of IT experience, ideally within a hospitality environment
  • Excellent problem-solving skills and a proactive, service-driven mindset
  • Strong interpersonal and communication skills to collaborate across teams and support guests with care
  • A passion for technology, precision, and delivering excellence
  • Due to work visa regulations and restrictions, the position is open to Singaporean applicants only
What we offer:
  • Career growth opportunities
  • Unique strong culture
  • Best-in-industry training
  • Complimentary stays at Four Seasons properties (based on availability), with discounted meals
  • Paid holidays/vacation
  • Dental and medical/life insurance
  • Employee service awards/Birthday Gift
  • Annual employee party/social and sporting events
  • Complimentary meals in dedicated employee restaurant

Additional Information:

Job Posted:
January 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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