This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Reporting into the Director of Technology Innovation & Data, the Assistant Manager will support the efficient operation and maintenance of all computer systems, data, and voice communication activities at the property, ensuring smooth day-to-day functionality and high service standards.
Job Responsibility:
Support the effective operation of all IT systems, ensuring critical systems are consistently available and functioning
Provide systems administration including maintaining user/group accounts, user configuration, trouble shooting access problems and completion of on-site documentation
Assist in establishing and maintaining user procedures, as well as hardware and system familiarization for all users
Participate in technology implementations, contributing to technology capital and operating budgets
Provide systems administration support including user/group account management, user configuration, troubleshooting access issues, and maintaining on-site documentation
Collaborate in technology implementations and contribute to the planning of technology-related capital and operational budgets
Provide direct support to guests, as well as to function rooms and conference services, ensuring seamless technology experiences
Requirements:
A technical background, with MSCE certification or strong networking skills, and experience supporting complex systems and networks
Ability to assist the Director of IT with the day to day coordination of the IT department
An understanding of the purpose and reasons for internal controls, and ideally have familiarity with hotel quality and service standards with a strong commitment to service
Strong interpersonal and relationship-building skills to work with cross-functional teams
Proactive and inquisitive mind set to develop problem solving, decision making, and strategic thinking skills
Fluency in English and Italian
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at our Employee Restaurant
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Employee Recognition Programs
Opportunities to build a successful career with global potential