Technology Innovation & Data Assistant Manager Job at Four Seasons (Maui)

Technology Innovation & Data Assistant Manager

Reporting into the Director of Technology Innovation & Data, the Assistant Manag...

Location

Italy , Taormina

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

A technical background, with MSCE certification or strong networking skills, and experience supporting complex systems and networks
Ability to assist the Director of IT with the day to day coordination of the IT department
An understanding of the purpose and reasons for internal controls, and ideally have familiarity with hotel quality and service standards with a strong commitment to service
Strong interpersonal and relationship-building skills to work with cross-functional teams
Proactive and inquisitive mind set to develop problem solving, decision making, and strategic thinking skills
Fluency in English and Italian

Job Responsibility

Support the effective operation of all IT systems, ensuring critical systems are consistently available and functioning
Provide systems administration including maintaining user/group accounts, user configuration, trouble shooting access problems and completion of on-site documentation
Assist in establishing and maintaining user procedures, as well as hardware and system familiarization for all users
Participate in technology implementations, contributing to technology capital and operating budgets
Provide systems administration support including user/group account management, user configuration, troubleshooting access issues, and maintaining on-site documentation
Collaborate in technology implementations and contribute to the planning of technology-related capital and operational budgets
Provide direct support to guests, as well as to function rooms and conference services, ensuring seamless technology experiences

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at our Employee Restaurant
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Employee Recognition Programs
Opportunities to build a successful career with global potential

Fulltime

Technology Innovation & Data (IT Support) Specialist or Assistant Manager

As our Technology Innovation & Data (IT Support) Specialist or Assistant Manager...

Location

Singapore , Singapore

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Strong technical foundation in systems and network administration — Microsoft Certified Solutions Expert (MCSE) or equivalent preferred
2–5 years of IT experience, ideally within a hospitality environment
Excellent problem-solving skills and a proactive, service-driven mindset
Strong interpersonal and communication skills to collaborate across teams and support guests with care
A passion for technology, precision, and delivering excellence
Due to work visa regulations and restrictions, the position is open to Singaporean applicants only

Job Responsibility

Keep mission-critical systems — including Property Management, POS, PABX, and HSIA — running smoothly 24/7
Oversee system and network administration, user access, and data security
Support the hotel’s infrastructure: servers, networks, and applications across all departments
Respond swiftly to system issues and deliver proactive, high-quality technical support for guests and staff
Assist in new technology rollouts, upgrades, and corporate-driven initiatives
Coordinate with vendors and ensure compliance with global IT standards
Implement technology best practices and recommend innovations that enhance efficiency and guest satisfaction
Support events and functions with reliable connectivity and technical setup

What we offer

Career growth opportunities
Unique strong culture
Best-in-industry training
Complimentary stays at Four Seasons properties (based on availability), with discounted meals
Paid holidays/vacation
Dental and medical/life insurance
Employee service awards/Birthday Gift
Annual employee party/social and sporting events
Complimentary meals in dedicated employee restaurant

Fulltime

Technology Innovation & Data Manager

We are actively searching for an experienced and energetic manager to become TID...

Location

United States of America , San Francisco

Salary:

90000.00 - 95000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Reasonable cost analysis, cost management and budgeting skills
Clear understanding of the purpose and reasons for internal controls
Understand and familiar with hotel quality, Standards and service standards

Job Responsibility

Oversee daily operations of the TID department and provide guidance to technology teams including infrastructure, help desk, cybersecurity, and applications support
Partner with the Director of TID to set strategic direction, establish departmental goals, and manage TID budgets
Act as second‑in‑command and assume leadership responsibility in the Director’s absence
Support TID staff development through coaching, performance management, and professional growth planning
Establish and maintain user procedures and hardware familiarization for all systems
Provide administration services, to include
contribution to technology capital and operating budgets
Provide Systems Administration, including maintaining user/group accounts, user configuration, trouble-shooting access problems and completion of on-site documentation
Assist in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting
Ensure effective support for other systems, including back office, sales and catering and human resources applications and any other at the property

What we offer

Market-leading benefits (Medical, Dental, Vision)
401(k) Retirement Plan
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Employee Meals
Be yourself and become a member of a work family that cares about you and invests in your development
Elevate your craft here and abroad! Seasonal “Task Force” opportunities are available
Employee engagement at all levels, where your thoughts and ideas are not only heard but actioned
Paid holidays, vacation, and sick days
Culinary, retail and wellness experiences at special rates

Fulltime

Assistant Director of Technology, Innovation & Data

Location

Dominican Republic , Samaná

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum 5 years of progressive leadership experience in Information Technology within luxury hospitality or a comparable service-driven environment
Strong knowledge of hotel technology systems, networks, infrastructure, and cybersecurity principles
Experience leading technology projects and system implementations
Understanding of data analytics, reporting platforms, and data governance practices
Strong problem-solving, project management, and organizational skills
Excellent communication and stakeholder management abilities
Fluent in English and Spanish, with the ability to communicate effectively with diverse teams and stakeholders
Passion for innovation, continuous improvement, and leveraging technology to drive business success

Job Responsibility

Support the execution of the resort's technology, innovation, and data strategy
Oversee the day-to-day operation and performance of technology systems and infrastructure
Lead technology projects, upgrades, implementations, and system enhancements
Monitor cybersecurity practices and ensure compliance with security standards
Support data governance, reporting, and analytics initiatives across departments
Collaborate with operational teams to identify and implement technology-driven improvements
Drive innovation initiatives that enhance guest and employee experiences
Manage vendor relationships, contracts, and technology service providers
Coach, develop, and mentor technology team members to achieve operational excellence

Fulltime

Assistant Director of Technology Innovation & Data

About Four Seasons: Four Seasons is powered by our people. We are a collective o...

Location

United States , Naples

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

College degree preferably relating to Information Technology or equivalent experience
Minimum of three years experience in hotel IT (in a similar capacity of position), experience in project management, hospitality applications, PMS, HSIA, POS preferred
Working knowledge of assessment methodologies and learning needs identification
Ability to read, speak, and write English
Proven leadership skills in a hotel environment
The highest level of integrity and transparency
Strong interpersonal and relationship-building skills and a team player with high energy levels to work with cross-functional teams, negotiate for resources, and influence stakeholders
Strong written and verbal communication skills to prepare and deliver reports, projects, effective presentations and facilitate meetings
Desirable Microsoft or Cisco Certifications, strong network-building and troubleshooting skills, including Microsoft Operating Systems, MAC Operating Systems, and applications
Strong business, resources, and project planning experience

Job Responsibility

Assisting the Director in providing a high level of operational availability and stability for property-based technology
To continuously identify & work for the improvement in the IT & technology setup of the hotel
To assist in the planning & design of the server infrastructure
To provide Systems Administration
Develop and maintain a core set of proactive maintenance processes
Provide 7 x 24 support for mission-critical systems
Ensure critical systems availability
Assist in establishing and maintaining user procedures and hardware familiarization
Assist in establishing and maintaining system security procedures
Maintain accurate records of system files

What we offer

Lucrative salary
Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days
Time off plans starting on the day of hire
An opportunity to be a part of a cohesive team in an inclusive work environment
Complimentary and discounted hotel stays around the world
Wellbeing and mental health initiatives and focused company
Embracement and promotion of diversity in our workplace
Complimentary employee meals and beverages
Tuition reimbursement

Fulltime

Technology Innovation Data Specialist

We are currently recruiting for a Technology Innovation Data (IT) Specialist. Th...

Location

United States of America , East Palo Alto

Salary:

31.00 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Technical background, MCSE or strong networking skills
Prior education and/or experience supporting complex networks
1 years' experience in hotel IT
Ability to problem-solve and trouble-shoot issues as they arise
Ability to provide system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management
Knowledgeable of Desktop OS and applications including patches
Ability to assist with at network support and security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance – wired & wireless, Network protection and failover tools implementation (Firewall, web security, multi-homing devices, etc)
Perform all other tasks or projects as assigned by hotel management
Flexible schedule required to include weekends and holidays
All applicants must have the proper legal documents to work in the United States

Job Responsibility

Efficient operation and maintenance of all computer systems, data and voice communications activities at property

What we offer

Competitive Wage
Be part of a cohesive team with opportunities to build a successful career with global potential
Medical, dental, and vision insurance
Holiday, vacation, and sick pay
401k participation with a company matching program
Complimentary stays at Four Seasons worldwide (subject to availability)
Free employee meals prepared by the culinary team
Complimentary dry cleaning of employee uniforms
Free employee parking

Fulltime

Director of Technology Innovation & Data

Location

Saint Kitts and Nevis , Charlestown

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Must have strong interpersonal skills and be able to relate to all levels of management
Must be able to assist hotel guests with technical requirements and issues
Experience in Project Management, hospitality applications, PMS, HSIA, POS, is preferred
Must be able to provide high levels of service and support to admin users as per contracted Service Level Agreement
Knowledge of specific hospitality industry applications and interfaces (i.e. Opera, Delphi, Back Office, Spa, HR systems, etc) is desirable
Good knowledge and support for Desktop OS and applications

Job Responsibility

Maintain harmonious and professional relationship with all departments and Home Office
Comply with and enforce Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
Actively participate in monthly Senior Director of TID conference calls and share ideas and best practices
Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day
Establish and maintain user procedures and hardware familiarization for all systems
Establish and maintain system security procedures consistent with control requirements and corporate policy
Maintain accurate records of system files
software and hardware issues and service requirements
Maintain effective support for end user support process, other systems, including back office, sales & catering and human resources applications or any other property application
Responsible for network support & security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance – wired & wireless, Network protection & failover tools implementation (Firewall, web security, multi-homing devices, etc)

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Technology Innovation & Data Supervisor

The Hotel IT Supervisor is responsible for supporting and supervising daily IT o...

Location

Azerbaijan , Baku

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Strong service‑oriented mindset with the ability to assist guests and internal users professionally
Experience providing Level 1 / Level 2 IT support in a hospitality or service‑driven environment
Pro‑active, solution‑focused approach with the ability to identify, resolve, and prevent issues
Motivated and eager to learn, with an inquisitive mindset to continuously develop technical and problem‑solving skills
Demonstrates sound decision‑making, conflict resolution, and analytical thinking abilities
Effective team player, able to collaborate across departments and support colleagues
Clear written and verbal communication skills, including the ability to explain technical issues to non‑technical users
High level of integrity, professionalism, and confidentiality
Works in a safe, organized, and disciplined manner, following policies and best practices

Job Responsibility

Provide daily Level 1 and Level 2 IT support to hotel staff and guests
Troubleshoot hardware, software, network, PMS, POS, Wi-Fi, and peripheral issues in a timely manner
Monitor and maintain hotel IT systems to ensure operational reliability and minimal downtime
Support user account management, system access, password resets, and device configuration
Coordinate with vendors and service providers for system maintenance and issue resolution
Assist with installation, upgrades, patching, and preventive maintenance of IT equipment and applications
Maintain accurate IT inventory, documentation, and incident records
Support cybersecurity practices, data protection, backup processes, and compliance with company policies
Deliver professional and service-oriented support while communicating effectively with non-technical users
Collaborate with other departments to support hotel operations and technology initiatives

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Select Country

Technology Innovation & Data Assistant Manager

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Technology Innovation & Data Assistant Manager

Technology Innovation & Data Assistant Manager

Technology Innovation & Data (IT Support) Specialist or Assistant Manager

Technology Innovation & Data Manager

Assistant Director of Technology, Innovation & Data

Assistant Director of Technology Innovation & Data

Technology Innovation Data Specialist

Director of Technology Innovation & Data

Technology Innovation & Data Supervisor

Our AI answers in your language