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The Technology Delivery Manager is responsible for leading and managing complex, critical, and large technology initiatives. This role involves influencing a team of professionals to align with technology strategy and business objectives, applying a deep understanding of the business impact of technical contributions, and fostering an innovative product mindset. The manager is accountable for delivering technology programs to global business stakeholders and requires excellent communication skills for internal negotiations, often at senior levels.
Job Responsibility:
Collaborates with IT and business leaders to deliver business value
Manages requirements, roadmap definition, resource planning and financial aspects of projects
Project management skills, particularly in leading large cross-functional initiatives
Handles internal communications
Contributes to strategic decisions, policy formulation, planning, budgeting, and overall end results
Uses communication and diplomacy to persuade and influence others
Demonstrated ability to unite diverse groups towards common goals
Proven people management skills, including motivating large teams
Partners with business and product teams to prioritize product features and enhancements based on business objectives, market trends, and customer needs, ensuring product innovation meets strategic and financial objectives
Assesses and manages risk, ensuring compliance with regulations and policies, and fostering ethical behavior
Evidence of driving process improvements and productivity initiatives – including but not exclusively relating to AI
Requirements:
Strong business acumen - Financial Services, especially in area of Onboarding and KYC
10+ years of experience in technology planning, delivery, and people management
Proficiency in budget management, risk and control management, and influencing stakeholders
Proven success in delivering tech projects within large, complex technology environments
Strong intellectual curiosity, analytical, and conceptual thinking skills
Proactive in identifying and developing new opportunities
Excellent analytical, interpretive, and problem-solving abilities
Knowledge of process management with attention to detail and comprehensiveness
Track record as a change agent, embracing innovative ideas
Bachelor's degree/University degree or equivalent experience
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