Technology Country / Region Market Management, HSBC

HSBC

Location:
Hong Kong, Kowloon City

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Our GCIO organisation plays a critical role for the bank. This team partners with the businesses to build the platforms, systems, and products that our customers use every day. We keep people’s money and data safe and are at the forefront of driving innovation for our businesses, customers, and colleagues.

Job Responsibility:

Design End-to-End technology solutions that enable the business outcomes to be achieved optimally
Engage the relevant platform teams to agree on the End-to-End design, drive end to end alignment between platforms to ensure the capabilities can be delivered and is scalable across channels, products and markets with minimal customizations
Ensure solution design alignment with Future State Architecture (FSA) defined globally for Insurance
Develop and maintain a multi-year roadmap for insurance business technology capabilities – specifically for Servicing focused on AI, automation, and next-gen platforms
Deliver against a strategic operating plan that ensures resources deliver improvements in current customer journeys and new features to increase customer experience
Jointly manage the annual budget spread between designing and developing new services as well as managing and supporting existing services
Develop strong internal networks to gain buy-in and drive adoption of new technologies and AI
Manage relationships with partners and third-party vendors to ensure successful delivery and efficient cost management

Requirements:

Strong insurance domain knowledge in Hong Kong, specifically in Servicing, Claims and Policy Administrations
Familiar with the different insurance distribution models and products with good understanding of the commonality and differences how they impact the functionality required by our Life operations
Experience in cross-business technology roles with a focus on designing and delivering technology solutions within life insurance, with working experience on, Operations and Product Development
Experienced in delivering successful multi-channel, cross markets IT projects which require strong stakeholder management
Experienced in managing programs, projects and a variety of delivery / assurance roles across a number of markets/locations and cultures
Built and manage commercially viable digital platforms, services and capabilities
Worked in the functional business areas in Life Insurance in Asia
Experienced at managing operational functions and leading process re-engineering and efficiency exercises

What we offer:

Opportunities for continuous professional development
Flexible working
Inclusive and diverse workplace

Additional Information:

Job Posted:
August 17, 2025

Expiration:
August 31, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Technology Country / Region Market Management

HSBC

Location:Hong Kong, Kowloon City

Category:IT - Administration

Contract Type:Employment contract