Technology Consultant Job at Adidas (Tokyo)

Job Description

The role of the Technology Consultant is responsible for the planning, installing and for the configuration of software solutions and systems. It is capable to support employees with specific applications and provides expert advisory. The role analyzes information systems of adidas and individualizes specific system solutions to meet the demand of the business and manages technology-focused projects with an understanding of software solutions and system architecture.

Job Responsibility

Actively maintains knowledge in one or more identifiable specialisms
Provides detailed and specific advice regarding the application of their specialism(s) to the organization’s planning and operations
Recognizes and identifies the boundaries of their own specialist knowledge
Collaborates with other specialists, where appropriate, to ensure advice given is appropriate to the needs of the organization
Investigates operational requirements, problems, and opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes
Assists in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems and identifies options for consideration
Works with stakeholders, to identify potential benefits and available options for consideration, and in defining acceptance tests
Contributes to selection of the business analysis methods, tools and techniques for projects
selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches
Defines, documents and carries out small projects or sub-projects, alone or with a small team, actively participating in all phases
Identifies, assesses and manages risks to the success of the project
Applies appropriate project management methods and tools whether predictive (plan-driven) approaches or adaptive (iterative/agile) approaches
Agrees project approach with stakeholders, and prepares realistic plans (including quality, risk and communications plans) and tracks activities against the project schedule, managing stakeholder involvement as appropriate
Monitors costs, timescales and resources used, and takes action where these deviate from agreed tolerances
Ensures that own projects are formally closed and, where appropriate, subsequently reviewed, and that lessons learned are recorded
Contributes to selection of the requirements approach for projects, selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches
Defines and manages scoping, requirements definition and prioritization activities for initiatives of medium size and complexity
Facilitates input from stakeholders, provides constructive challenge and enables effective prioritization of requirements
Reviews requirements for errors and omissions
Establishes the requirements base-lines, obtains formal agreement to requirements, and ensures traceability to source
Investigates, manages, and applies authorized requests for changes to base-lined requirements, in line with change management policy
Implements stakeholder engagement/communications plan
Deals with problems and issues, managing resolutions, corrective actions, lessons learned and the collection and dissemination of relevant information
Collects and uses feedback from customers and stakeholders to help measure effectiveness of stakeholder management
Helps develop and enhance customer and stakeholder relationships
Assists in the configuration of software and equipment and the systems testing of platform-specific versions of one or more software products
Documents faults, implements resolutions and retests to agreed standards
Identifies and resolves issues with applications, following agreed procedures
Uses application management software and tools to collect agreed performance statistics
Carries out agreed applications maintenance tasks

Requirements

Bachelor’s degree (4-year college/university) in Business Administration, Information Technology, or a related field
or equivalent combination of education and experience
Fluent in English both spoken and written (Business Level)
7+ years in IT or related technology functions
5+ years in retail or consumer-facing business, working on sales-related technology platforms such as POS systems, CRM tools, Order Management Systems (OMS), or Store applications and Tools
2+ years of people leadership or team management experience is a plus
Proven experience leading cross-functional and regional projects, aligning global and local stakeholders
Experience in omnichannel environments (integration of eCommerce, retail, and mobile sales systems) is highly preferred
Hands-on experience in Sales Technology (tools and systems that directly support the selling process (e.g., in-store selling, Inventory management tools, product catalogues, pricing/promotion engines, and data integration)
Strong understanding of retail sales operations, including point-of-sale, promotions, inventory management, and customer journey flows
Ability to translate business requirements into technical deliverables and ensure alignment between HQ, regional, and local markets
Skilled in project management, vendor coordination, and stakeholder communication
Understanding of market and consumer landscape in Japan
Hands-on mindset: able to dive into systems, analyze issues, and propose practical solutions

Nice to have

2+ years of people leadership or team management experience is a plus
Experience in omnichannel environments (integration of eCommerce, retail, and mobile sales systems) is highly preferred

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