Technology Consultant

• Pre-Sales Support: Participates in the pre-sale process as needed
• Helps scope the project by sharing customer or technical knowledge in their specialty domain
• Technical Delivery: Follows the capacity process outlined by Resource, Insights, Capacity, and Capability (RICC) team
• Maintains tools with up-to-date skills and availability
• Participates in and/or may lead meetings with customers/partners to understand their business needs
• Uses business, technology, and industry strategies to define customer/partner requirements and constraints
• Supports project planning and the development of project documents by defining the risks and dependencies
• Communicates the business value of planned solutions to customers/ partners
• Implements mitigations on technical and business risks
• Manages their schedule and communicates with project leads
• Delivers against Work Breakdown Structure (WBS)
• Implements technical solutions by completing assigned project tasks with defined quality standards and following Industry Solutions processes
• Oversees aspects of implementation
• Proactively identifies issues and risks and engages with customers/partners or internal stakeholders as appropriate to address and resolve issues
• Proactively manages relationships with customers/partners/stakeholders to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve the experience
• Intellectual Property Management: Acts as an ambassador in consumption of intellectual property (IP) and leverages IP in projects
• Proactively assists in the creation of intellectual property content and seeks areas that are available for more IP
• Communicates areas that need refreshing or gaps in intellectual property
• Provides feedback for continuous improvement
• Business Development: Identifies opportunities to expand or accelerate the adoption and consumption of cloud and Microsoft technologies
• Readiness: Learns new technologies or services based on business demands and industry trends
• Obtains relevant accreditations and certification(s) as advised by the domain leadership team
• Shares experiences, best practices, and product news within the team
• Participates in relevant technical communities at Microsoft
• Operational Excellence: Completes operational tasks and readiness and ensures timeliness and accuracy
• Follows Microsoft policies, compliance, and procedures (e.g., Enterprise Services Authorization Policy, Standards of Business Conduct, labor logging, expenses, travel guidelines)
• Other: Embody our culture and values

• Bachelor's degree in computer science, Engineering or related field AND 6 months - 36 months work experience in relevant area of business
• OR equivalent experience.

Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics).