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Collaborates with internal stakeholders in the pre-sale process by understanding business requirements and providing industry and technical input and/or solution offerings to help shape the deal. Supports drafting proposals and/or statement of work (SOW). Provides input on staffing and skill requirements for delivery to Resource Deployment, Technical Delivery Managers (TDMs), and/or Project Managers. Uses business, industry, and technology strategies to map customer/partner requirements to the adoption and optimization of Microsoft technology solutions. Engages others appropriately to understand and define customer requirements. Communicates the business value of planned solutions to customers/ partners. Identifies technical and business risks in programs and proposes mitigations. Acts as an ambassador in the consumption of intellectual property (IP) by leveraging and/or modifying existing IP or creating repeatable content where applicable. Improves Managed Standard Offerings (MSO) quality and collaborates with portfolio and solution teams of the domain by providing feedback. Identifies opportunities to expand or accelerate the adoption and consumption of the cloud and Microsoft technologies. Facilitates, as appropriate, other team members to scale the business with existing customers by articulating value propositions of strategic Microsoft products and services and developing new offerings for the domain.
Job Responsibility:
Collaborates with internal stakeholders in the pre-sale process by understanding business requirements and providing industry and technical input and/or solution offerings to help shape the deal
Supports drafting proposals and/or statement of work (SOW)
Provides input on staffing and skill requirements for delivery to Resource Deployment, Technical Delivery Managers (TDMs), and/or Project Managers
Uses business, industry, and technology strategies to map customer/partner requirements to the adoption and optimization of Microsoft technology solutions
Engages others appropriately to understand and define customer requirements
Communicates the business value of planned solutions to customers/ partners
Identifies technical and business risks in programs and proposes mitigations
Acts as an ambassador in the consumption of intellectual property (IP) by leveraging and/or modifying existing IP or creating repeatable content where applicable
Improves Managed Standard Offerings (MSO) quality and collaborates with portfolio and solution teams of the domain by providing feedback
Identifies opportunities to expand or accelerate the adoption and consumption of the cloud and Microsoft technologies
Facilitates, as appropriate, other team members to scale the business with existing customers by articulating value propositions of strategic Microsoft products and services and developing new offerings for the domain
Drives innovation and digital transformation
Ensures the use of the existing intellectual property (IP)
Provides feedback on Managed IP for continuous improvement, reports IP gaps, reviews IP to be considered for harvesting and curation and ensures it is logged for consumption
Improves Industry Solutions offerings quality and collaborates with portfolio and solution teams by providing feedback
Completes operational tasks and readiness and ensures timeliness and accuracy while maintaining adherence to security standards through Delivery Compliance, Privacy, and Security (DCPS)
Follows Microsoft policies, compliance, and procedures
Leads by example and guides team members on operational tasks, readiness, and compliance
Learns new technologies or services based on business demands and industry trends
Obtains relevant accreditations and certification(s) as advised by domain leadership team
Identifies certifications and readiness plans in partnership with World Wide Learning
Leads or participates in relevant technical communities and conducts training sessions to evangelize technology and/or offerings based on availability
Mentors team members and acts as a technical advisor for stakeholders
Follows the capacity process outlined by Resource, Insights, Capacity, and Capability (RICC) team
Maintains tools with up-to-date skills and availability
Participates in project planning and develops project documents by identifying the risks and dependencies
Assists project managers/architects in preparing for steering committee
Manages their schedule and communicates with project leads
Generates and delivers Work Breakdown Structure (WBS)
Proactively manages executive-level customer/partner/stakeholder relationships to identify and contribute to the drivers of satisfaction and dissatisfaction
Works with account team to ensure One Microsoft approach
Shares lessons learned with workgroup and consultant community
Implements solutions and provides oversight and leadership on workstreams across domains while adhering to Industry Solutions processes and security initiatives
Aligns solutions with the intent of the architecture
Leads meetings with customers/partners to understand business needs
Manages escalations, analyzes situations, and coordinates appropriate resources to resolve issues
Requirements:
Bachelor's Degree in Computer Science, Engineering, Finance, Business, or related field AND 3+ years leadership experience in relevant area of business OR equivalent experience
Candidates must be able to meet Microsoft, customer and/or government security screening requirements
The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph
This position requires successful verification of the stated security clearance to meet federal government customer requirements
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
This position requires verification of U.S citizenship due to citizenship-based legal restrictions
Nice to have:
5+ years leadership experience in relevant area of business
AI Business Solutions – Product Interoperability (Integration & Automation)
Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics)