Technology Business Systems Consultant, Wells Fargo

Wells Fargo

Location:
India, Bengaluru

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a Technology Business Systems Consultant in Lending Solutions Group as part of Commercial Banking. As a member of the Production Support team, he/she will provide Tier3 production support to Loan IQ users and downstream consumers of Loan IQ data. This team Member will be a member of The Loan IQ production support team (“Production support”), within Commercial Banking. The Production Support team provides front line business application support to the Loan IQ user community by researching and responding to requests related to Loan IQ and associated processes and reporting. Production support serves as the liaison between the end users and technology and is responsible for ownership of each request throughout the lifecycle of the request.

Job Responsibility:

Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of complex business problems to be solved with automated systems
Liaise with line of business partners, technology teams, and the application vendor to document and troubleshoot production support issues
Lead or participate in providing technology initiatives for simple to moderately complex business problems within technology business systems
Contribute to the development of systems and procedures that are both cost effective and meet the relevant business requirements
Evaluate moderately complex business, operational, or technical challenges that require an in-depth evaluation of planning and direction conducted to resolve complex business problems
Collaborate and consult with business and technology teams to evaluate and resolve issues in order to provide technological solutions and manage both project schedules and deliverables
Coordinate communication and information flow between business and technology teams
Provides technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements
Works with user groups to provide training, resolve questions, assess user needs, and recommend changes
Prepares specifications for system changes
Provide Loan Accounting production support which includes working with operations users, technology and Loan Accounting vendor to resolve issues
Provides testing support for vendor upgrades, enhancements and production fixes
Provide direction and/or guidance to less experienced staff

Requirements:

2+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Experience with Loan IQ operational, testing, analysis, or production support role
Demonstrated experience with implementations of commercial lending applications, Loan IQ
Demonstrated knowledge of the Agency Syndications & Loan Trading business in a front office, Operations, or Business Systems Consulting role
Sound knowledge and background of Syndication Loan Origination and Servicing activities
Demonstrated experience coordinating requirements, testing and implementation of medium to large scale enterprise projects with multiple dependencies
Experience with ServiceNow, ALM and JIRA
Proficient with Microsoft Office suite of applications including Excel, Word, PowerPoint and Visio
Excellent customer service and communication skills
Experience tracking and reporting milestones including key deliverables and due dates
Demonstrated knowledge of data conversion efforts and required testing/validation methodologies
Strong analytical and problem-solving skills with high attention to detail and accuracy
Experience in SQL queries (foundational) to analyze the business data in the underlying systems and databases

Additional Information:

Job Posted:
May 01, 2025

Expiration:
May 04, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Technology Business Systems Consultant

Wells Fargo

Location:India, Bengaluru

Category:IT - Administration

Contract Type:Not provided