Technology Business Systems Consultant

• Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives
• ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations
• research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business
• work independently to make recommendations for support function by providing support and leadership
• assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience
• collaborate and consult with team leaders in developing project plans, policies and procedures
• provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners

2+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Service Now Asset Management Database (AMDB) and Configuration Management Database (CMDB) experience
• strong analytical skills including the ability to compare multiple data sources
• software development lifecycle understanding and User Acceptance Testing experience
• operational governance experience
• display initiative in problem solving
• ability to learn new technologies quickly and support various implementation solutions
• understanding of Service Now discovery
• ability to produce a copy of military orders including applicant name

• Participation in the Military Spouse Homefront Heroes Orientation and Onboarding Experience
• equal opportunity employer