Technology Business Systems Consultant - ECS Receivables

• Support production environment for Electronic Commerce Services
• Resolve complex customer issues related to file formatting, data delivery, and payments detail
• Evaluate moderately complex business problems and provide technical assistance in identifying automated systems and related procedures that are cost effective and meet business requirements
• Review and evaluate moderately complex technical business problems that can be resolved through internet or intranet-based solutions
• Present recommendations for resolving business problems
• Exercise some independent judgment when developing project budgets, project plans, and schedules
• Provide information about communication between business and technology teams
• Work with business user groups to provide training, handle questions, observe user needs, and document results

• 2+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Ability to work on-site at the posted work location
• Monday - Friday 10:00am to 7:00pm, requires flexibility to overtime as needed
• Ability to work rotational on-call shifts as needed

• Experience in technology support roles
• Ability to develop partnerships and collaborate with other business and functional areas
• Knowledge of EDI - Electronic Data Interchange
• Experience with online bill payment processing or lockbox processing (ACH, Wire, etc)
• Knowledge of instant payment processes (Venmo, Zelle, etc)
• Experience supporting Mainframe applications such as Hogan
• Knowledge of file formats (IDOC, JSON, NACHA, HTML, etc)
• Experience in operational support
• Experience in production environments
• Experience with data analysis using SQL Queries
• Experience researching and applying business knowledge to strategic plans
• Critical thinking skills
• Intermediate verbal, written, and interpersonal communication skills

Relocation assistance is not available for this position