Technology Business Management Associate Job at iCapital Network (New York)

Job Description

iCapital is looking to hire a Technology Business Management (TBM) Associate. This individual will be a core member of the Technology team and will play a critical role in supporting the operational infrastructure. This role reports directly to the Head of Technology Business Management and focuses on delivering high‑quality reporting, supporting internal communications, coordinating engagement programs, managing components of the Technology Development Rotation Program, and executing a variety of business management initiatives. This is a high‑trust, high‑visibility position focused on operational execution, precision, and consistency.

Job Responsibility

Produce weekly, monthly, and quarterly reporting packages for the CTO and Technology leadership
Consolidate and validate data inputs from Engineering, Product, and Operations teams
Leverage AI tools to improve data synthesis, summarization, and reporting quality
Draft and edit internal communications, announcements, updates, and newsletters
Develop and refine executive‑ready presentations and maintain content templates and standards
Coordinate the Technology team's engagement programs, including events, recognition, and all‑hands logistics
Track engagement metrics and partner with the HR and Communications teams on program execution
Support the Technology Development Rotation Program, including scheduling, documentation, and communications
Coordinate onboarding and offboarding logistics for rotation program participants
Execute ad‑hoc projects, maintain process documentation, and identify workflow improvements using technology and AI
Assist with operational planning, tracking, and follow‑through for Technology Business Management initiatives

Requirements

4–6 years of experience in business operations, program coordination, project management, PMO support, communications, or technology‑adjacent roles
Strong proficiency in PowerPoint, Excel, and reporting or dashboard tools (i.e., Power BI, Tableau)
Experience using or a strong interest in using AI tools such as Microsoft Copilot or AI‑enabled analytics
Excellent written and verbal communication skills
Strong organizational skills, documentation discipline, and project management ability
Demonstrated success managing recurring deliverables with accuracy and consistency
High level of professionalism, respect, and discretion, especially when handling sensitive information
Comfort supporting senior leaders in a fast‑paced environment

Nice to have

Experience supporting a technology, engineering, or CTO organization
Experience with internal communications, employee engagement, or program operations

What we offer

Equity for all full-time employees
Annual performance bonus
Employer matched retirement plan
Generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling
Parental leave
Unlimited paid time off (PTO)
Flexibility to work remotely on Friday

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