Technology Business Analyst, Citi

Citi

Location:
United States, Tampa

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

79120.00 - 118680.00 USD / Year

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Job Description:

The Technology Business Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business performance whilst ensuring the highest level of integrity around our data, data architecture and data governance.

Job Responsibility:

Analyse business client needs, understand and document their use case
Analysis of large sets of client and reference data across multiple systems
Define and design enhancements to the system, business processes and process automation utilizing best practices and industry standards
Consult with users and clients to trouble shoot complex system issues/problems through in-depth evaluation of business processes and systems
Resolve problems by translating business requirements, identifying trends and defining scope to inform technical solution
Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
Foster communication between business leaders and IT stakeholders facilitating exchange of ideas/information in a concise and logical manner
Derive and execute test cases to ensure projects meet requirements and identify system problems to develop solutions based on analysis
Providing reports, metrics and presentations to inform business users
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

Experience in a business analysis role preferably in financial services
Capital Markets experience within Operations/Business would be relevant in the absence of technical experience
Relevant experience in data analysis with knowledge of databases, data modelling and data analysis tools such as SQL
Focus on user experience and outcome-based delivery
Experience with all phases of Software Development Life Cycle (SDLC)
Experience using JIRA for SDLC and Book of Work management
Demonstrate excellent analytical skills, communication and presentation skills with an ability to tailor delivery to the required audience
Proven problem-solver with the ability to work under pressure, approach work methodically and manage deadlines or unexpected changes in expectations or requirements
Ability to work independently and in a team across levels, regions, and functions, with understanding of how collaboration accomplishes objectives
Able to operate with a limited level of direct supervision and can exercise independence of judgement and autonomy
Experience of partner management and influencing skills
Excellent Microsoft Office skills (Word, Excel, Visio, PowerPoint)
Demonstrated ability to work under pressure to meet tight deadlines across multiple workstreams and approach work methodically with attention to detail

What we offer:

Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages (vacation, sick leave, paid holidays)
Discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
April 26, 2025

Expiration:
May 02, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Technology Business Analyst

Citi

Location:United States, Tampa

Category:IT - Administration

Contract Type:Employment contract