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The role of a Facilities technician is to perform diverse maintenance and repair tasks in residential or commercial areas across the business, covering minor plumbing (leaks/toilets), electrical (bulbs, smoke alarms and fuses) carpentry (shelves, doors and cabinets. Painting, decorating and general upkeep like gardening or appliance installation, requiring practical skills and service that require a broad skillset.
Job Responsibility:
Maintenance & Repairs: Fixing dripping taps, unblocking sinks, repairing door handles, patching holes in walls.
Maintenance & Repairs: Replacing light fixtures, bulbs, and fuses.
Maintenance & Repairs: Fixing toilets, toilet cisterns and clearing drains.
Maintenance & Repairs: Painting and decorating minor areas, preparation and making good.
Maintenance & Repairs: Groundskeeping including basic gardening, cleaning gutters and changeable weather preparation.
Safety & Compliance: Ensure all tasks are carried out ensuring H&S requirements are met, including but not limited to use of PPE, ensuring machinery is handled appropriately and manual handing requirements are adhered to.
Safety & Compliance: Risk assessments are reviewed and adhered to.
Safety & Compliance: Regular safety inspections are carried out.
Safety & Compliance: Support incident response when required.
Operational Support: Support operational teams with repair needs for day to day tasks in residential areas, commercial areas and events, entertainment and seasonal attractions as required.
Operational Support: Ensure tools, materials and parts are available and stock levels maintained.
Operational Support: Ensure all items used adhere to Brand standards.
Operational Support: Work collaboratively with the wider maintenance and facilities team.
Operational Support: Ensure minimal disruption to guests and operations when completing works.
Guest & Team Experience: Work in a professional and guest-focused manner when operating in public areas.
Guest & Team Experience: Provide advice and support to resort departments.
Guest & Team Experience: Maintain high standards of housekeeping in all work areas.
Requirements:
Strong fault-finding and problem-solving skills.
Ability to work independently and prioritise workload.
Good communication and teamwork skills.
Flexible approach to working hours and operational demands.