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This position is Technician for Field Assurance (FA) that will be responsible for maintaining the day-to-day activities in the Field Assurance (Complaint Handling) Lab. The associate will be responsible for contributing to the completion of complaint returned sample analysis in a timely manner.
Job Responsibility:
Cleaning and disinfection of lab spaces
Collect, record, and analyze sample analysis results data accurately
Conduct sample analysis testing outlined in protocols
Decontamination of complaint samples received in the Lab
Documentation of complaint samples received for evaluation purposes
Identify and escalate all unexpected sample analysis results to the supervisor and franchise team
Maintain good documentation practices (GDP) when recording preliminary and sample analysis results
Maintain good laboratory practices (GLP) consistent with biosafety laboratory practices
Maintains a clean and safe lab work environment
Maintains a professional working relationship with internal and external customers and support staff
Participate in project planning, scheduling, and tracking
Storage and disposal of complaint samples in accordance with applicable procedures
Support continuous improvement of lab processes and test methods
Understand and follow procedures and regulatory requirements
Use calibrated laboratory equipment and tools
Requirements:
Associate degree in technical studies, science, math, or engineering
Ability to work in cross-functional teams
Basic problem-solving / troubleshooting skills
Detail-oriented
Must have proof of Hep B series, be willing to undergo Hep B series, or sign waiver
Must have technical writing skills
Proficient in MS Office
Nice to have:
Medical industry (GMP) and/or lab experience preferred
Familiarity with equipment, microscopes, biosafety laboratory practices, good laboratory practices including working in a clean room atmosphere