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Technician

United States, Tempe 15.00 - 20.00 USD / Hour · Job Posted January 11, 2026
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Job Description

This position is Technician for Field Assurance (FA) that will be responsible for maintaining the day-to-day activities in the Field Assurance (Complaint Handling) Lab. The associate will be responsible for contributing to the completion of complaint returned sample analysis in a timely manner.

Job Responsibility

  • Cleaning and disinfection of lab spaces
  • Collect, record, and analyze sample analysis results data accurately
  • Conduct sample analysis testing outlined in protocols
  • Decontamination of complaint samples received in the Lab
  • Documentation of complaint samples received for evaluation purposes
  • Identify and escalate all unexpected sample analysis results to the supervisor and franchise team
  • Maintain good documentation practices (GDP) when recording preliminary and sample analysis results
  • Maintain good laboratory practices (GLP) consistent with biosafety laboratory practices
  • Maintains a clean and safe lab work environment
  • Maintains a professional working relationship with internal and external customers and support staff
  • Participate in project planning, scheduling, and tracking
  • Storage and disposal of complaint samples in accordance with applicable procedures
  • Support continuous improvement of lab processes and test methods
  • Understand and follow procedures and regulatory requirements
  • Use calibrated laboratory equipment and tools

Requirements

  • Associate degree in technical studies, science, math, or engineering
  • Ability to work in cross-functional teams
  • Basic problem-solving / troubleshooting skills
  • Detail-oriented
  • Must have proof of Hep B series, be willing to undergo Hep B series, or sign waiver
  • Must have technical writing skills
  • Proficient in MS Office

Nice to have

  • Medical industry (GMP) and/or lab experience preferred
  • Familiarity with equipment, microscopes, biosafety laboratory practices, good laboratory practices including working in a clean room atmosphere
  • Ability to read engineering drawings
  • Lab Safety Skills
  • OGP Flash 500 Smartscope experience
  • Oral and written presentation skills
  • Perform testing per written directions

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