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Encore Global Logo Encore Global · IT - Administration

Technician Level 2

New Zealand, Auckland 77000.00 NZD / Year · Job Posted April 16, 2026
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Job Description

Our technicians enjoy the opportunities to work with innovative and cutting-edge technology on a daily basis. From setting equipment as elaborate as an LED wall to simply ensuring cable is properly run through the venue, our Technicians are the foundation of the events we build and bring to life. They ensure that each event is flawlessly executed, and work with the rest of the team to setup and strike down each event in a timely manner. At Encore, customer satisfaction is our highest priority, our Technicians play an integral part in establishing a positive relationship with each of our clients.

Job Responsibility

  • Provide leadership, coordination and hands on delivery in the installation, operation and removal of Audio Visual equipment
  • Run shows of any size and complexity

Requirements

  • Demonstrated competency in operating audio visual equipment
  • Experience with Hybrid and Virtual events
  • Camera Operator skills (advantageous)
  • Customer centric and excellent customer service skills
  • Strong lighting abilities and knowledge of GrandMA, Advanced seamless switching experience, Camera Setup, video and data networking, LED Wall setup and programming
  • Ability to work under pressure
  • Excellent verbal and written communication skills
  • High standard of personal presentation
  • Riggers Ticket (highly regarded)
  • 3 years of relevant industry experience

Nice to have

  • Camera Operator skills
  • Riggers Ticket

What we offer

  • Paid Time Off
  • Vacation Days
  • Paid Holidays
  • Floating Holidays
  • Sick/Personal Days
  • Premium Recognition Program (CenterStage)
  • Performance Incentive Plans (GEI Bonus)
  • Employee Referral Program
  • Annual Merit
  • Classroom/On the Job Training
  • Encore University
  • Career Pathing
  • Relocation
  • Global Transfer Opportunities
  • Diversity, equity, and inclusion programs
  • Wellness initiatives
  • Commitment to sustainability initiatives
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