Technician, Field Job at T-Mobile (Salt Lake)

Job Description

The Field Technician supports the installation, maintenance, and troubleshooting of T-Mobile’s wireless network equipment in Ericsson markets. This role provides hands-on experience with 4G LTE and 5G network infrastructure and works closely with senior technicians to ensure network reliability and performance.

Job Responsibility

Provides technical support within and occasionally outside the immediate team
Provides technical support in network performance initiatives, outage resolution and works to identify day-to-day improvement opportunities
Takes on smaller projects or portions of key projects / initiatives, providing accurate status and progress updates as requested
Identifies and shares potential process improvements and recommends them to Senior Technicians and / or management for consideration
Provides input on process improvements related to maintenance and repair activities
Assists in the creation of job aids, scopes of work, method / statement of procedure, and helpful tools working closely with a Senior Technician
Enrolls in and completes training requirements to stay current on existing and new systems and products, to grow skills, and to expand proficiency in company values and organizational requirements

Requirements

Bachelor's degree OR equivalent relevant experience required
Acceptable areas of study include Vocational/Technical Training or related field
2-4 years wireless experience in field operations and maintenance preferred
2-4 years experience wireless telecommunications or related experience preferred
Strong technical proficiency with Ericsson field equipment preferred
Basic understanding of LTE/5G networks preferred
Experience with field work, construction, or outdoor environments preferred
Prior experience towing trailers or operating work vehicles with attached equipment preferred
Technical training in electronics, telecommunications, or IT preferred
Strong verbal and written communication skills
Self-motivated with the ability to work independently and collaboratively to achieve team and company objectives
Basic leadership skills with the ability to prioritize and manage multiple tasks effectively
Strong attention to detail and problem-solving skills, including the ability to apply creative solutions
Ability to work in dynamic environments with changing priorities and schedules, including day, night, and on-call rotations
Ability to lift 40–60 lbs. and work outdoors in various weather conditions and at heights
Operational knowledge of interconnecting circuits, including RF transmitters, antenna systems, AAV, fiber, microwave radio, and AC-DC power systems
Applicant is to meet the minimum DOT medical standards under 49 CFR Part 39
At least 18 years of age
Legally authorized to work in the United States

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off and up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs

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Technician, Field

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