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The Analyst (Technical Writer) is responsible for producing, maintaining, and improving technical documentation that supports developers, users, and stakeholders. This role ensures clarity, consistency, and accuracy across customer-facing, internal, and architectural documentation, working closely with engineering leadership.
Job Responsibility:
Create and maintain technical documentation including: Architecture overviews
API and integration guides
User and customer-facing documentation
Internal engineering and operational guides
Translate complex technical concepts into clear, consumable content
Partner with engineers to document designs, ADRs, and workflows
Ensure documentation aligns with governance and compliance standards
Review and edit documentation produced by engineering teams
Maintain documentation repositories and versioning practices
Requirements:
3–6 years of experience in technical writing, systems analysis, or a related role
Strong understanding of software development lifecycles and cloud-native systems
Ability to read and understand code, architecture diagrams, and ADRs
Excellent written communication and editing skills
Experience with documentation tooling (Markdown, GitHub, Confluence, etc.)
Strong collaboration skills with engineering and architecture teams