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The Technical Writer is responsible for creating, editing, and maintaining manufacturing work instructions and standard operating procedures.
Job Responsibility
Create, edit, and maintain manufacturing work instructions (MWIs) related to product changes or new products
Create, edit, and maintain processes or methods specifying sequence of operations and standard work for manufacturing processes (Standard Operating Procedures or Standard Operating Details)
Translate highly technical language into simple, easy to follow, step-by-step instructions
Create visual aids – diagrams, flowcharts, annotated images, etc. to support written procedures
Collaborate with engineers and subject matter experts to gather accurate technical information and ask questions when something is unclear or incomplete
Manage the document’s lifecycle, including revisions, routing for approvals, and publication to the Quality Management System, if needed
Support the new production introduction launches by developing documentation packages before first article builds
Review existing documentation for clarity, accuracy, and compliance
update outdated content proactively
Ensure all technical documentation is in compliance with IPC standards and/or NADCAP standards
Support customer audits by ensuring documentation is audit-ready at all times
Requirements
Bachelor’s degree in Technical Writing/Technical Communication, English, or Communication or equivalent combination of education and experience
Minimum three years of technical writing experience within the manufacturing industry
Knowledge of high-mix/low-volume manufacturing, preferred
Ability to read and interpret engineering drawings, schematics, and technical specifications
Demonstrated ability to write clear manufacturing work instructions and Standard Operating Procedures
Strong knowledge of work standards and visual manufacturing work instructions (MWIs)
Strong proficiency with Microsoft Office
Experience with Factory Logix, preferred
Experience with visual documentation tools, such as Visio
Familiarity with document control systems and quality management standards
Knowledge in Lean/Six Sigma principles and application methods
Comfortable on the production floor and willing to observe operations firsthand to document them accurately
Ability to manage multiple projects and deadlines simultaneously
Excellent oral and written communication skills
Possess or have the ability to obtain a U.S. Government granted security clearance