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Beacon Hill Logo Beacon Hill · IT - Software Development

Technical Writer

United States, Miami · Job Posted June 29, 2026
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Job Description

Beacon Hill Technologies is seeking a detail-oriented Technical Writer to develop clear, accurate, and well-structured documentation across technology, governance, and operational domains. This role partners closely with Engineering, Governance Risk & Compliance (GRC), and business leaders to translate complex technical and architectural concepts into concise, actionable documentation for both internal and external audiences. The ideal candidate is highly organized, detail-oriented, and comfortable working in regulated or enterprise environments where precision, clarity, and consistency are critical.

Job Responsibility

  • Develop clear, accurate, and well-structured documentation across technology, governance, and operational domains
  • Partner closely with Engineering, Governance Risk & Compliance (GRC), and business leaders to translate complex technical and architectural concepts into concise, actionable documentation for both internal and external audiences

Requirements

  • 3+ years of experience as a Technical Writer
  • Proven ability to produce high-quality technical documentation, including policies, standards, procedures, playbooks, specifications, and operational runbooks
  • Strong skill in documenting system architectures, data flows, and end-to-end process workflows using clear diagrams and visual artifacts
  • Demonstrated experience collaborating with Governance, Risk & Compliance, Engineering, and leadership teams to gather requirements and validate accuracy
  • Exceptional ability to translate complex technical, architectural, and compliance concepts into clear, plain-language content
  • Proficiency in creating visual aids, process flows, and diagrams that enhance understanding and usability
  • Excellent communication & attention to detail
  • Ability to ensure documentation complies with internal governance standards, industry best practices, and branding/style guidelines
  • Strong documentation management skills, including version control, organization, and maintenance within shared repositories and knowledge platforms
  • Continuous-improvement mindset with the ability to incorporate stakeholder feedback to refine and evolve documentation over time
  • Bachelor's degree in Information Technology or a related field

Nice to have

  • Working knowledge of common security and compliance frameworks such as NIST, ISO, SOC 2, PCI DSS, or comparable standards
  • Experience supporting product release initiatives, including creating clear, customer-facing technical documentation
  • Solid understanding of software development practices, cloud platforms, and core IT infrastructure concepts
  • Prior experience within the hospitality industries
  • Masters Degree in an IT or Cyber Security related field
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