Technical Writer

• Develop, update and maintain high quality user manuals and product documentation
• Collaborate with SME’s, stakeholders and various teams across Clinical Diagnostics to obtain an in-depth understanding of the process and documentation requirements
• Conduct documentation scoping and planning identifying information needs, analysing source material and verifying content to ensure it is accurate, complete and fit for purpose
• Build and maintain a deep understanding of the product suite as required to translate complex product information into simple, polished and engaging content
• Foster strong working relationships with internal stakeholders, actively engaging them for feedback, clarification and review to ensure documentation remains relevant and high quality
• Proactively identify risks, issues and roadblocks, escalating to key stakeholders or division leadership where required to maintain timelines and documentation standards
• Deliver documentation aligned with release cycles meeting the agreed milestone dates and contributing to smooth and informed product deployments
• Continuously evaluate and improve documentation practices, introducing new approaches, templates or tools to enhance readability, consistency and user experience

• 3+ years’ proven experience in technical writing, content development or software documentation ideally within a technology, healthcare or clinical diagnostics environment
• Clinical experience in pathology is highly desirable
• Strong ability to translate complex technical concepts into clear, user-friendly content for both technical and non-technical audiences
• Proficiency with documentation tools and formats (e.g. MS Word, Confluence)
• Excellent written communication skills with exceptional attention to detail, grammar and accuracy
• Strong collaborative approach with cross functional teams such as SMEs, developers, software engineers and product managers
• Highly organised with the ability to manage competing priorities, work across multiple documentation streams and meet release timelines
• Proactive, adaptable and comfortable working in a fast paced, evolving environment
• Curious, analytical mindset with a focus on continuous improvement and identifying opportunities to enhance documentation quality and user experience
• Self motivated with a high level of initiative and accountability for delivering high quality outcomes

Clinical experience in pathology

• Flexible work options to support work-life balance
• Learning and development programs to grow your career
• A supportive, inclusive team culture
• Opportunities to work across departments and expand your skills
• A purpose-driven company where your work truly matters