This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
This long-term contract position offers an exciting opportunity to create and maintain high-quality documentation that supports both IT and operational needs. The ideal candidate will excel at transforming technical concepts into clear, user-friendly formats while ensuring consistency and adherence to organizational standards.
Job Responsibility:
Develop and maintain comprehensive documentation, including policies, procedures, SOPs, and runbooks, to support IT and operational workflows
Collaborate closely with subject matter experts and stakeholders to accurately capture technical details and translate them into actionable content
Ensure all documentation aligns with brand guidelines and is easy to understand by end-users
Manage the lifecycle of content, including version control, approvals, and updates, using platforms such as SharePoint and Monday.com
Produce clear and structured user guides, diagrams, and break/fix instructions to facilitate product implementation and troubleshooting
Adapt technical content to meet compliance and security requirements, including readiness for audits and reviews
Utilize tools like Adobe FrameMaker and Adobe RoboHelp to develop highly detailed documents
Standardize documentation processes to ensure consistency and scalability as the organization evolves
Partner with teams to create traceable and actionable procedures from policies, standards, and contract language
Maintain a high level of organization and accuracy across all documentation projects
Requirements:
Proven experience in technical writing, with a strong ability to create clear, concise, and user-friendly documentation
Proficiency in tools such as Adobe FrameMaker, Adobe RoboHelp, and Microsoft SharePoint
Familiarity with AP Style and best practices for technical documentation
Experience with managing content using platforms like Monday.com and policy management software
Knowledge of SOP development and lifecycle management
Ability to work collaboratively with IT and operational teams to gather and synthesize technical information
Understanding of compliance and security standards, particularly in healthcare or government settings
Strong organizational skills and attention to detail to ensure documentation is accurate and well-maintained
What we offer:
medical, vision, dental, and life and disability insurance