Technical Writer

As part of our ongoing IT department refresh, we’re looking for a Technical Writer to help formalize and standardize documentation moving forward. We are creating and updating a significant amount of foundational material, including policies, procedures, SOPs/runbooks, and clear end-user instructions for new product implementations. We want to ensure this documentation is consistent, well-constructed using our brand guidelines, easy to follow, and well-maintained on our management platform(s). This role would partner closely with IT and operational stakeholders (when necessary) to capture accurate details from SMEs and translate them into clear, usable documentation that can scale as the team evolves.