This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for an experienced Technical Writer to join our team on a long-term contract basis. In this role, you will develop, manage, and maintain clear and user-friendly documentation to support IT systems, applications, and business processes. Based in Rancho Cordova, California, this position collaborates with various stakeholders to ensure high-quality documentation that meets organizational standards and compliance requirements.
Job Responsibility:
Create and maintain technical documentation, including user guides, standard operating procedures (SOPs), technical specifications, release notes, and knowledge base articles
Collaborate with subject matter experts (SMEs), developers, project managers, and other stakeholders to gather and translate complex technical information into accessible content
Apply and enforce organizational documentation standards, templates, and style guides to ensure consistency and clarity
Organize and manage documentation within systems like SharePoint to improve accessibility and usability
Update and revise documentation as needed to reflect changes in systems, processes, or project requirements
Conduct interviews and working sessions with technical and business teams to capture detailed requirements and updates
Support IT projects by providing documentation throughout the system development lifecycle, including project closeout and knowledge transfer
Train and guide team members on documentation best practices and style consistency
Maintain version control and ensure compliance with governance, security, and regulatory standards
Contribute to continuous improvement initiatives by identifying opportunities to enhance documentation processes
Requirements:
Bachelor's degree in Technical Communication, Information Systems, English, Communications, or a related field, or equivalent experience
At least 5 years of experience as a Technical Writer in an IT or technology-focused environment
Proficiency in technical writing tools, such as Adobe FrameMaker and Adobe RoboHelp
Strong knowledge of AP style guidelines and technical writing standards
Excellent written and verbal communication skills, with the ability to explain complex technical concepts clearly
Familiarity with IT systems, software applications, and methodologies like Agile or Waterfall
Experience with document management platforms, such as SharePoint or Confluence
Strong organizational skills and attention to detail, with the ability to manage multiple priorities effectively
What we offer:
medical, vision, dental, and life and disability insurance