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Technical Writer

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Syntech Systems

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Location:
United States , Tallahassee

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Technical Writer is responsible for generating end-user and internal documentation for Syntech’s product lines. This role involves creating and maintaining various types of documentation, ensuring quality and accuracy, and collaborating with stakeholders to enhance the user experience.

Job Responsibility:

  • Creates and updates user manuals, feature guides, product bulletins, and troubleshooting content
  • Ensures clarity, accuracy, and consistency through quality reviews and peer edits
  • Translates complex technical concepts into clear, user-friendly content
  • Collaborates with subject matter experts and stakeholders to gather and organize information
  • Follows documentation standards, templates, and style guides
  • Manages and maintains internal documentation libraries and special projects
  • Tracks documentation tasks to meet deadlines and product release schedules
  • Uses tools like Confluence, JIRA, MS Teams, and SharePoint to manage documentation workflows
  • Identifies and improves content structure or gaps, proactively
  • Mentors junior writers on documentation standards
  • Adapts to shifting priorities and evolving industry needs

Requirements:

  • Bachelor’s degree in English, Technical Communication, Computer Science, IT, or related field
  • will consider relevant years’ experience in lieu of degree
  • 3-5 years of experience in technical writing and end-user documentation
  • Requires a consistent and dependable work history, ideally reflecting 3-5 years of tenure with each previous employer
  • Technical knowledge in engineering or computer science
  • Strong information processing, research, and synthesis skills
  • Effective communication and collaboration with developers and cross-functional teams
  • Experience with both print and digital media formats
  • Proficient in Microsoft Office Suite, SharePoint, Confluence, and JIRA
  • Familiarity with version control systems (e.g., Git) and CMS tools like ClickHelp
  • Skilled in using Snagit, Adobe Technical Communication Suite, and other documentation tools
  • Experience with API documentation, technical specs, and visual content creation
  • Knowledge of Web Content Accessibility Standards (WCAG)
  • Strong grammar, spelling, and punctuation skills (testing may be required)
  • Able to work independently and manage time effectively
  • Comfortable in Agile or hybrid development environments

Nice to have:

  • Leadership or mentoring experience, preferred
  • Familiarity with hardware and embedded systems is a plus

Additional Information:

Job Posted:
January 04, 2026

Expiration:
January 31, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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