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At Inlogik, we’re a global leader in Corporate Credit Card and Expense Management solutions, empowering businesses across 30+ countries. Our innovative products drive efficiency and transparency, transforming how organisations manage their finances.
Job Responsibility:
Write and update user guides, short guides, and admin guides using MadCap Flare to reflect new features, product changes, and client-specific configurations
Collaborate with product teams, SMEs, and stakeholders to gather accurate and timely information
Consolidate information from JIRA tickets, work orders, release notes, and existing content to create clear, user-friendly resources
Maintain internal reference guides and ensure all documentation meets style, terminology, and quality standards
Manage documentation tasks from request through publication
Maintain collateral catalogues and version history records
Proofread and provide quality assurance for content produced by others
Identify opportunities to improve the usability, structure, and accessibility of documentation
Requirements:
2+ years experience with technical writing and a strong ability to simplify complex information
Excellent communication, collaboration, and attention to detail
Demonstrated ability to manage multiple tasks and maintain high standards of accuracy
An understanding of SaaS products or technical environments
Experience with MadCap Flare (or similar single-source authoring tools), exposure to fintech products and white labelling is advantageous
Nice to have:
Experience with MadCap Flare (or similar single-source authoring tools), exposure to fintech products and white labelling is advantageous
What we offer:
Hybrid – only 2 days in office + flexible start and finish hours