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PaxeraHealth, a medical imaging and AI software development industry leader working on cutting-edge technology, is looking for a Technical Writer to join our team. The ideal candidate is an excellent writer, who adapts well with changing priorities in a fast-paced, applications development environment. He/she is able to convey technical concepts in simple, clear instructions with detailed visual aids such as screenshots, charts, and diagrams. He/she will be intimately familiar with the product features and functionalities. This person will be responsible for writing user-friendly documentation about highly technical subjects for both technical and non-technical audiences, including product manuals, user guides, release notes, conformance statements, and specifications.
Job Responsibility:
Understands and accurately translates technical information for a general audience and various healthcare, clinical, and medical imaging application user personas
Plans, develops, organizes, writes, proofreads, and edits written materials such as application guides, system manuals, product release notes, product integration guides, conformance statements, specifications, and other product and operational documentation
Produces dynamic, electronic documentation in addition to hard copy manuals
Maintains a comprehensive library of technical terminology and documentation
Analyzes and formats documentation to maintain continuity of content style
Manages timely updates and revisions to technical literature
Determines the needs of end users of technical documentation
Uses photographs, drawings, diagrams, animation, and charts that increase users understanding of content
Creates scripts for video tutorials
Creates comprehensive user assistance documentation, including how-to sections, FAQs, and Help sections
Works closely with subject matter experts, engineers, developers, data scientists, and product teams
Standardizes content across platforms and media
Assists with content for blogs, social media, website, case studies, and other product and marketing tools
Requirements:
Bachelor's degree or equivalent in English, Technical Writing, Journalism, Marketing/Communications, or related field
Two years of experience as a Technical Writer responsible for writing, publishing, and managing help content
Experience synthesizing feedback and input from multiple stakeholders
Excellent written and verbal communication skills with a strong attention to detail
Proven experience prioritizing writing projects and activities in a time-constrained setting with simultaneous deadlines
Must be proficient in document development and management software skills including Microsoft Office, Adobe, HTML
Must have demonstrated analytical and problem-solving skills and have the ability to effectively and independently manage a large workload with minimal supervision
Ability to navigate ambiguity and driving toward clarity and solutions
Nice to have:
Four or more years of technical writing experience
Experience writing Markdown for easier conversion to HTML and PDF
Past experience with healthcare applications
medical imaging would be a bonus
Strong knowledge of medical anatomy and terminology
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