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Our client is a tight-knit, highly specialized business based in Melbourne’s west, renowned for designing and manufacturing high-performance, bespoke pumping and mine dewatering packages. They pride themselves on precision engineering and robust, custom solutions for tough industrial environments. Because they operate as a lean, agile team, you won’t just be a cog in a massive corporate wheel. You will genuinely see the impact of your work, collaborating directly with the workshop floor and engineering minds. About the Role: This is a permanent position for a Technical Writer who loves getting into the technical weeds of heavy machinery. You will be responsible for translating complex machinery designs into crystal-clear, user-friendly instructional, maintenance, and operational manuals for heavy-duty pump systems. This is a small company where everyone rolls up their sleeves. While 80% of your time will be focused on technical writing, documentation control, and illustration, the other 20% requires a true team player. Whether it’s helping out with project administration, assisting the engineering team, or jumping in where the business needs it most, you are someone who thrives on variety and likes supporting your colleagues.
Job Responsibility
Develop, write, and edit comprehensive operation, maintenance, and installation manuals for custom pump systems
Create and integrate clear, visually supported instructions including schematics, diagrams, exploded views, and flow charts
Liaise directly with engineers, workshop technicians, and subject matter experts to gather data and validate technical accuracy
Ensure all documentation aligns with WHS requirements, industry standards, and strict document control versioning
Prepare quick-reference guides, training documents, and service bulletins
Requirements
Proven background as a Technical Writer within Manufacturing specifically bespoke or built to order manufacturing - mining, heavy machinery, industrial pumping, or heavy engineering sectors ideal
An Engineering Degree background is highly advantageous
Experience with drafting or technical illustration tools (to create/interpret schematics and exploded views) is a massive plus
Experience with SolidWorks preferred
Strong skills in documentation and publishing suites (e.g., Adobe InDesign, Illustrator, MS Word, or equivalent)
Flawless written English with a sharp eye for clarity, safety compliance, and usability
A proactive, flexible attitude-someone who embraces the 20% 'help the team' aspect of a close-knit business
Nice to have
An Engineering Degree background is highly advantageous
Experience with drafting or technical illustration tools (to create/interpret schematics and exploded views) is a massive plus