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Chickasaw Nation Industries, Inc (CNI) Logo Chickasaw Nation Industries, Inc (CNI) · IT - Administration

Technical Writer - Training Development

United States, Rockville 33.00 - 45.00 USD / Hour · Job Posted January 23, 2026
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Job Description

The Technical Writer - Training Development provides support to the agency by developing and fully executing new Standard Operating Procedures (SOP’s). This position also designs and creates training materials and online learning modules.

Job Responsibility

  • Develops and fully executes new Standard Operating Procedures (SOP’s) in an orderly and concise manner
  • Regularly reviews, edits, and proofs documents
  • Converts documents into standard template formats ready for delivery to the customers
  • Designing and developing computer-based training programs using software packages such as Adobe Captivate
  • Create project management documentation with Microsoft application and Project, Visio, and SharePoint
  • Provide an annual training plan for the DPMB Programs
  • Designs and creates training materials and online learning modules
  • Reviews training materials from a variety of sources and choose appropriate materials
  • Ensures documents follow the style laid out in the company’s style guide, writes articles, reports, and manuals for documents
  • Builds an annual training program and prepare instructional materials and manuals
  • Works in a team environment and is expected to assist other team members as needed
  • Resolves technical, grammatical, and regulatory compliance issues in documentation and graphic
  • Responsible for adherence to qualitative and quantitative standards as established to meet contractual obligations and changing business requirements
  • Collaborate and communicate with Federal SMEs and colleagues to develop training content
  • Ensures compliance with industry standards and best practices of style and Format
  • Excellent usage of the English language and overall structure and organization of material to create professional documentation
  • Interacts with Federal leads, and project management to develop a strong understanding of the project and documentations objectives
  • Provides technical writing service to CPIC Program
  • Which will involve reviews and analysis of CPIC artifacts and IT investment documents
  • Develop and provide ongoing training for the EPMT to keep staff updated on system or workflow changes
  • Provide periodic training sessions for the EPMT to support new hires
  • Update training documentation and videos on the CPIC process to incorporate changes from the EPMT lessons learned in the OIT implementation project

Requirements

  • Must be able to obtain an IHS Public Trust Clearance for access to facilities, equipment and property
  • Exceptional technical writing and editing skills with comprehensive knowledge of accepted practices and methodologies
  • Bachelor's degree and a minimum of two (2) years relevant experience, or equivalent combination of education/experience
  • Demonstrates expert writing and editing skills to resolve documentation and communication problems
  • Complex technical writing and editing experience in the Federal government environment
  • Knowledge and understanding of effective communication strategies, messaging and custom audience targeting
  • Proficiency in document development with ability to implement a high degree of professional judgment and a clear understanding of the information to be communicated
  • Ability to skillfully assimilate, analyze and evaluate information and methods
  • Excellent customer service skills with ability to maintain positive working and professional relationships

What we offer

  • Medical
  • Dental
  • Vision
  • Company Life Insurance
  • Short-Term and Long-Term Disability Insurance
  • 401(K) Immediate Vesting
  • Professional Development Assistance
  • Legal Aid Assistance Program
  • Family Planning / Fertility Assistance
  • Personal Time Off
  • Observance of Federal Holidays
  • Training and Development Opportunities
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