Technical Writer

Technical Writer - Service Automation

Medasource

Location:
United States , Madison

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

45.00 USD / Hour

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Job Description:

Medasource is seeking two Technical Writers on a contract basis to support documentation initiatives for automation equipment and operational procedures. In this role, you will develop and update technical service manuals, operational documentation, and standard operating procedures (SOPs), ensuring all materials align with internal quality, regulatory, and formatting standards. You will collaborate closely with subject matter experts to translate complex systems, processes, and workflows into clear, concise, and structured documentation. The position requires maintaining version control, updating existing SOPs to new templates, and ensuring documentation accuracy and compliance. Training will be provided to support onboarding to systems and processes. This remote or hybrid position may require brief onsite travel and offers the potential for full-time conversion. Candidates must be able to sign confidentiality and non-disclosure agreements.

Job Responsibility:

Develop technical service and operations manuals for automation equipment
Draft and maintain Standard Operating Procedures (SOPs) for service and operational processes related to equipment
Update and convert existing SOP documentation to align with new documentation templates and formatting standards
Work with subject matter experts to gather information and ensure documentation accuracy
Translate complex systems, processes, and workflows into clear, concise written documentation
Ensure documentation meets internal quality, regulatory, and formatting standards
Maintain organized documentation and version control throughout the documentation process

Requirements:

Experience writing technical documentation, service manuals, or SOPs for technical systems or equipment
Strong attention to detail and organizational skills
Excellent written communication and documentation skills
Experience working with structured documentation templates and formatting standards
Ability to collaborate with subject matter experts and cross-functional stakeholders
Ability to sign confidentiality and non-disclosure agreements
Experience supporting automation platforms, laboratory equipment, medical devices, or other complex hardware systems (preferred)
Experience working in regulated environments (preferred)
Familiarity with SOP development and controlled documentation processes (preferred)

Nice to have:

Experience supporting automation platforms, laboratory equipment, medical devices, or other complex hardware systems
Experience working in regulated environments
Familiarity with SOP development and controlled documentation processes

What we offer:

Contract position with potential opportunity for full-time conversion
Training provided to support onboarding to systems and processes
Flexible remote or hybrid work environment
Opportunity to work on impactful documentation projects for automation equipment and operational procedures
Medical insurance
Dental insurance
Vision insurance
Health Savings Account
Dependent Care FSA
Supplemental coverage
401k plan with company match
Paid time off
Sick time
Paid company holidays
Employee Assistance Program (EAP)

Additional Information:

Job Posted:
April 27, 2026

Employment Type:

Fulltime

Work Type:

Remote work

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