Job Description:
The primary purpose of this position is to develop, maintain, and manage all technical service publications that support Harbinger’s dealer network, service partners, and internal teams. Areas of responsibility include—but are not limited to—technical bulletins, field service campaigns, owner’s documentation, service manuals, troubleshooting guides, illustrations, and other service-related publications. The Technical Writer plays a critical role in ensuring Harbinger’s service content is accurate, clear, consistent, and aligned with engineering intent, while meeting legal, safety, and compliance requirements. This role requires deep collaboration with Engineering, Service Engineering, Quality, Manufacturing, and Warranty teams. This position demands exceptional communication skills, technical depth, attention to detail, and the ability to translate complex information into structured, user-friendly documentation for technicians, dealers, and end customers.
