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Robert Half's marketing & creative client is looking for a Technical Writer / Documentation Specialist for a 2-month contract in the Greater Boston area. This is a remote, 40-hour-per-week opportunity; candidates must be willing and able to work eastern (ET) hours. The Technical Writer will be responsible for creating training materials, visual aids, and documentation for internal processes and new platforms. Interested candidates must be able to provide a portfolio of relevant writing/documentation samples.
Job Responsibility:
Collaborate with subject matter experts to develop SOPs and best practices
Develop clear, visual, and step-by-step end-user documentation for internal systems
Produce and embed visual aids
Create short instructional videos and/or screen recordings
Organize and maintain documentation
Establish standards, templates, taxonomy, and scalable systems for future documentation
Requirements:
5+ years of experience in documentation, knowledge management, information systems, or similar fields
Proven success documenting business processes and internal systems
Expertise in converting complex or informal workflows
Outstanding written communication skills
Portfolio of relevant samples
Strong project management skills
Comfortable working independently with minimal pre-existing materials
Familiarity with metadata, taxonomy, and data structures
Nice to have:
Experience creating video-based training or instructional content a plus
Prior involvement in training sessions or programs to drive documentation adoption preferred
Background in launching or managing a centralized documentation hub a plus
What we offer:
medical, vision, dental, and life and disability insurance