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Technical Writer / Documentation Specialist

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Robert Half

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Location:
United States , Greater Boston area

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Salary:

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Job Description:

Robert Half's marketing & creative client is looking for a Technical Writer / Documentation Specialist for a 2-month contract in the Greater Boston area. This is a remote, 40-hour-per-week opportunity; candidates must be willing and able to work eastern (ET) hours. The Technical Writer will be responsible for creating training materials, visual aids, and documentation for internal processes and new platforms. Interested candidates must be able to provide a portfolio of relevant writing/documentation samples.

Job Responsibility:

  • Collaborate with subject matter experts to develop SOPs and best practices
  • Develop clear, visual, and step-by-step end-user documentation for internal systems
  • Produce and embed visual aids
  • Create short instructional videos and/or screen recordings
  • Organize and maintain documentation
  • Establish standards, templates, taxonomy, and scalable systems for future documentation

Requirements:

  • 5+ years of experience in documentation, knowledge management, information systems, or similar fields
  • Proven success documenting business processes and internal systems
  • Expertise in converting complex or informal workflows
  • Outstanding written communication skills
  • Portfolio of relevant samples
  • Strong project management skills
  • Comfortable working independently with minimal pre-existing materials
  • Familiarity with metadata, taxonomy, and data structures

Nice to have:

  • Experience creating video-based training or instructional content a plus
  • Prior involvement in training sessions or programs to drive documentation adoption preferred
  • Background in launching or managing a centralized documentation hub a plus
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
January 26, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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