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Technical Writer / Business Analyst

New Zealand, Auckland · Job Posted May 29, 2026
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Job Responsibility

  • Technical Authoring: Develop and deliver a refreshed suite of user and administration guides, maritime-specific instructions, and standard operating procedure (SOP) manuals
  • Policy Refinement: Identify, update, and amend associated policies impacted by the system upgrade
  • Functional Analysis: Engage with workstream leads across Data, Maintenance, and Supply to perform subject matter knowledge transfer and identify content gaps
  • Stakeholder Socialisation: Facilitate engagement across all levels of the organization to socialise content and ensure 'mutually acceptable' outcomes
  • Process Mapping: Analyse existing artefacts and process changes to ensure the new publication hierarchy is seamless and intuitive

Requirements

  • Expert Technical Writing: 5+ years of experience in technical writing with a 'user-centred' approach and a very high standard of written communication
  • BA Capability: Proven experience in functional Business Analysis, specifically in stakeholder facilitation and documentation analysis
  • Domain Knowledge: A strong understanding of Asset Management, Logistics, or Maintenance processes
  • Leadership & Drive: The ability to lead the delivery of outcomes and drive complex tasks to completion autonomously
  • Compliance Mindset: Experience working within large-scale, structured, or military-style organizations is highly advantageous
  • Must be a New Zealand citizen or permanent resident
  • Must be able to obtain and maintain a Confidential Security Clearance (involving a Police check)
  • A valid driver’s license is required for occasional regional travel

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